2,544 Reviews of Regal Honda - Service Center
Awesome service!!!! Everything was done in a timely matter. Love my Honda Civic sport our salesman Steve and the finance people work with us to get us a new car. matter. Love my Honda Civic sport our salesman Steve and the finance people work with us to get us a new car. More
Excellent service. In less that a hour I was out of there. Thank you for the awesome service. See u on my next oil change. there. Thank you for the awesome service. See u on my next oil change. More
April Honda service Regal Honda has always given excellent service and they did not disappoint this time. They were fast, efficient, and fit me in at the last minute to Regal Honda has always given excellent service and they did not disappoint this time. They were fast, efficient, and fit me in at the last minute to service my Honda. More
Great customer service, keep up the good work next time need a appointment I go to the great customer service Chrissy Hartman, from your customer Antrell Clayton. Thank you need a appointment I go to the great customer service Chrissy Hartman, from your customer Antrell Clayton. Thank you More
Service I would have rather the pricing for the filters be more inline with places like Tire Kingdom/Walmart/Good year. They are not doing anything any differ I would have rather the pricing for the filters be more inline with places like Tire Kingdom/Walmart/Good year. They are not doing anything any different then those mentioned. If dealerships would align their pricing a bit more, they may find that people would be easier on the wallet while there getting other services. Nothing wrong with the service I got, just would rather see better pricing. (Ex. Regal $100 for swapping out my engine and HVAC filters, in total 8 minutes for me to change out so I am sure not as long for them. Goodyear same 2 filters was $60, Walmart was $55, Tire Kingdom was $65. I compared the filters that they are using and Walmart's filter was Purolator OEM equivalent, Goodyear was Goodyear OEM equivalent, TK- was Fram OEM equivalent and if I purchased the HONDA filters online through AMAZON the pair would have been $44 which one of sellers is a Honda dealership. If the current shop rate is $120 an hour NOT CONFIRMED then that is $2 per minute, which mean if given 10 minutes to swap out both filters (remember they do this all day) that would be $20. $44 for the filters off of Amazon pricing and $20 for the labor would put me at a sweet $64 plus taxes and fees. Now I do understand that dealerships goes by a shop rate book that says how much time it allows for any type of work for your specific vehicle, but come on.....You can't prove to me that if someone is selling the HONDA brand filters for $44 and making a profit that the dealership can't do the same. The above scenario had the pricing been lower more like $68-$70, I would have added a tire rotation on top of it which would have been more money for the dealership. I am all about getting my vehicle serviced at the dealership just for piece of mind, but you are leaving available work and money out there because people don't want to spend money at the dealership when you have places like Goodyear/TK/Walmart that can do the same job for far less and they are making profits also. Just trying to help out. Regal has always been good to me on the purchases of the many vehicle I have gotten from that dealership. I will still recommend the dealership to all of me friends and family More
Chrissy is always very professional, courteous and is phenomenal. She’s the reason I keep coming back for an oil change even it’s a little pricey. phenomenal. She’s the reason I keep coming back for an oil change even it’s a little pricey. More
Job was done right first time,service advisor was friendly to help me all a around what are need Any things. Thank you so much.... friendly to help me all a around what are need Any things. Thank you so much.... More
The sales & service team is exceptional. Made service appointment, utilized shuttle option, my vehicle was ready when promised. I feel appreciated/valued by the Regal family. appointment, utilized shuttle option, my vehicle was ready when promised. I feel appreciated/valued by the Regal family. More
Chrissy was willing to help me in the 11th hour and to drive me home because there was not a loaner available. Doug has persisted to solve a leak. Five star appreciation! drive me home because there was not a loaner available. Doug has persisted to solve a leak. Five star appreciation! More
Regal went above and beyond to help me undo the financial nightmare Lakeland Hyundia put me in. After 3 years my car was worth $10,000 less then the amount owed. nightmare Lakeland Hyundia put me in. After 3 years my car was worth $10,000 less then the amount owed. More