Regal Honda - Service Center

I want to give a shout out for Chris Boswell, my wife needed some assistance with her DVD system in our Suburban, being it is a Chevrolet, I tried to contact my local dealer and kinda got snubbed. I call needed some assistance with her DVD system in our Suburban, being it is a Chevrolet, I tried to contact my local dealer and kinda got snubbed. I called Boz, he said bring it over, fixed and gone in 30 mins. Thats Customer Service in anyones book!!!! Folks after being in that business for 5 years, making stuff happen like that in minutes does not usually happen, hes the man!! Good Job Boz Regals lucky to have you!! More

Their quality of work is good but their customer service skills need a lot of work. They refused to honor a GM extended service warranty on my vehicle. Regal said it didn't apply to my vehicle, even though skills need a lot of work. They refused to honor a GM extended service warranty on my vehicle. Regal said it didn't apply to my vehicle, even though I presented them with a warranty letter which I had received from GM with my VIN # on it. I had to contact GM Customer Assistance in Detroit to get reimbursed for what I had paid Regal for the repairs. More