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Regal Honda - Service Center

Lakeland, FL

4.4
2,480 Reviews

2,480 Reviews of Regal Honda - Service Center

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November 25, 2019

Kylie cook is really nice Had a glass window fixed. Master switch not working properly so dropped it off and called me when it was ready. Everything is taken care off More

by JASTI_IN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
November 25, 2019

Service Chrissy was great, very knowledgeable about Honda’s, redoing alloy wheels, gm suvs, and recalls that our supposed to be done. Will schedule next time More

by DSTONE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

Quick and friendly Service Everyone is so friendly and I was quickly greeted when I arrived. I went in for an oil change and tire rotation, but didn't have an appointment. I br More

by MARKANDBEV1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

What was missed My auto returned to me with greasy finger prints near the hood. I had a loud noise from the auto after leaving. It was heard upon sudden acceleratio More

by implode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Pendergrass; Michael Barske Jr.
November 21, 2019

Came in for oil change We have been dealing with regal for over 10years..would go no where else. Deal only with Kyle cook he is the best..have used him for all of our Honda' More

by WGERNHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
November 21, 2019

Great Place Very Happy with the scheduling and work completed. Shuttle service was a blessing. The drivers were friendly and courteous. Work done was explained w More

by richj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
November 21, 2019

Review Stopped at dealership to order tires. Showed up at appointment time and tires were not ordered. Longest service writer had 6 months on the job. Poorly More

by RAYLLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know
Dec 03, 2019 -

Regal Honda responded

Ray, Thank you for your feedback. I'm not sure where you received this information but the majority of our service staff has worked here for 15+ years. We are terribly sorry for the inconvenience non the less.

November 20, 2019

Excellent Servcie Excellent service as usual. Tony Catania was professional and friendly. I was in and out in a timely manner. I have been getting my cars serviced here More

by gorgeoust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
November 20, 2019

Oil change Went in for oil change the receipt said the car was vacuumed and wash but was still dirty . I am not sure if they did an oil change on the car. It cam More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can not remember the name
November 20, 2019

As always Chrissy did an excellent job taking care me. This is the best service I have ever been given at any dealership at any time. Chrissy is always very polite and focused on my vehicle's maintenance. More

by GSKIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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