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Regal Honda - Service Center

Lakeland, FL

4.4
2,467 Reviews

2,467 Reviews of Regal Honda - Service Center

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April 12, 2025

Never met Nick. Service was what I expected. Cost $65 more than if done at my dealership. There were an abundance of people milling around not doing much. It causes More

by sandyparrottdds
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simpson
Apr 14, 2025 -

Regal Honda responded

Sandy, thank you for sharing your thoughts with us. We appreciate the feedback and will take it into consideration as we strive to improve our services. If there's anything else you'd like to discuss, feel free to reach out! - The Regal Honda Team

April 10, 2025

Happy with the work Regal has done on my car, they have fair prices and I haven’t had to worry if the work was done correctly or not. More

by RON G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Regal Honda responded

We're delighted to hear you're satisfied with the service and pricing at Regal Honda! It's great knowing you can trust our team for quality work on your car. Thanks for choosing us!

April 10, 2025

Best service I have ever had at a dealership. Polite, efficient and a great job. More

by sajewskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Regal Honda responded

Thank you for the wonderful feedback! Our Regal Honda team appreciates your support and looks forward to serving you again in the future!

April 08, 2025

Very clean, kind people. Services take longer than anywhere I have ever been but I'm happy with how I'm treated More

by KATIEJAYE89
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Apr 09, 2025 -

Regal Honda responded

Katie, thank you for your feedback! We're glad to hear you're happy with the service at Regal Honda. We appreciate your patience and look forward to serving you again!

April 05, 2025

Easy to deal with. Salesman was very helpful and knowledgeable. Clean and well laid out. More

by ralphjshields
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Costine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Regal Honda responded

Thank you for trusting the Regal Honda team with your business, Ralph! We appreciate your wonderful feedback and hope to see you again in the future!

April 04, 2025

I had an appointment set up. I brought my car in, two hours later they called and said the part was not in and they couldn't repair it. More

by Justinechicago
Recommend Dealer
No
Employees Worked With
Brooke Hartley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Hartley
Apr 04, 2025 -

Regal Honda responded

Thank you for your feedback, and I sincerely apologize for the inconvenience caused. We understand how frustrating it can be when plans don't go as expected. Please reach out to Rachael Folds Parts Manager 863-333-4664 so we can look in to this matter or send me your information and we will contact you.

April 02, 2025

Environment is friendly is comfortable. Drinks and snacks are good. Cost of repair was expensive More

by Hulya
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simpson
Apr 03, 2025 -

Regal Honda responded

Thank you for the review and feedback. We appreciate you trusting the Regal Honda team with your vehicle's repair and hope you won't hesitate to reach out if we can be of service again in the future!

March 30, 2025

Regular oil change. But after years coming to you I no longer will. You used to be a place that I could trust to help me keep my car in good shape at a good price. Now y More

by BMIN916
Recommend Dealer
No
Employees Worked With
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Garcia
Mar 31, 2025 -

Regal Honda responded

It's disappointing to hear about your recent experience with us. We strive to provide valuable service and it's clear we fell short this time. Your feedback is important, and we'd like the opportunity to address your concerns directly. Please feel free to reach out at your convenience so we can discuss further options for you. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

March 29, 2025

Appear to really be anxious to answer all of my questions that I have about my vehicle. More

by reedpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Regal Honda responded

Your glowing review brightened our day! Hope to see you again soon! - Regal Honda

March 28, 2025

Shalymov ad Chrissy were very helpful and explained everything to me about the recall and the servicing of my brakes. Thank you for everything. More

by Narde)o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Regal Honda responded

Narde)o, we're delighted to hear that Shalymov and Chrissy provided helpful service during your visit at Regal Honda. Thank you for sharing your experience with us!