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Regal Honda - Service Center

Lakeland, FL

4.4
2,484 Reviews

2,484 Reviews of Regal Honda - Service Center

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January 13, 2024

They made everything easy went Above and beyond for the dealership needed to do to make the customer happy More

by KARENLINZY
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jan 22, 2024 -

Regal Honda responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store!

January 13, 2024

It was pretty quick and I was there for only about 2 hours for me service. More

by haroldp2210
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jan 22, 2024 -

Regal Honda responded

Thank you so much for your positive rating for your recent visit to Regal.

January 13, 2024

Excellent ? ? It's good all staff is very nice and helpful. Service at the door is very quickly. Happy with all type of service More

by irbhakta
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jan 22, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

January 13, 2024

Great service every time This dealerships service department has top representatives and customer service, especially Chrissy Hartman More

by Steve.valencia78
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Chrissy.

January 13, 2024

Chrissy is amazing. I know nothing about cars. She practically holds my hand through it all. I'm closer to the winterhaven dealership but don't like it there. Chrissy ma More

by Rene mims
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

Thanks for the 5-star review. The team at Regalis thrilled you’re happy with your recent store visit.

January 13, 2024

Did what I needed in a timely manner for a decent price Understood what I needed done were able to find the problem and fix in a timely manner and good price More

by TAV3732
Recommend Dealer
Yes
Employees Worked With
Wilson
Jan 22, 2024 -

Regal Honda responded

Thank you!

January 12, 2024

Overhaul, little about average; service advisor communication was great: amenities, available; waiting time average; cost high. More

by THOMPSONCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rodriguez (a 5)
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 05, 2024

Helping me maintain the maintenance “needed” on my car. No up sale like Toyota! Review with me what need to be done & whats pending. More

by msmorris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Jan 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

December 23, 2023

Service took too long. When making an appointment, why must we always have to wait 2 hours or more for an oil change? Happens every time. Also no car wash again. For $69.99 More

by ZIHUA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Jan 05, 2024 -

Regal Honda responded

We're sorry to hear that you had a long wait. We understand how valuable your time is and we apologize for any inconvenience.

December 22, 2023

I wasn't giving update about my wait or my car . It took my vehicle in at 8 am , they found nothing and i almost got my car the next day because they let the driver go home ?? and i had no ride to t More

by GGCRIVERA
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
Jul 11, 2024 -

Regal Honda responded

Thank you for your review. Your feedback helps us to improve service for everyone.

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