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Regal Honda - Service Center

Lakeland, FL

4.4
2,566 Reviews
Call Service Center (863) 509-4963

2,566 Reviews of Regal Honda - Service Center

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January 13, 2024

I was misquoted a price and time frame. Supposed to be an hour. Was most of the day. Price wrong...way high. Then corrected. More

by lbwidrick
Recommend Dealer
Yes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

Had to leave car over night because the parts weren't there. Megan never to my wife's text. Our honda pilot has a fuel issue( hesitation) we saw a recall for it, Megan told my wife they don't have an sol More

by TAYBUG1101
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
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January 13, 2024

We went to the dealer for a recall and they took care of the problem without any issues. We were able to make an appointment and get in and out of there pretty quickly More

by Tim5265
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you and have a great day!

January 13, 2024

Megan Barnes was my service advisor. She has excellent customer service, very professional and courteous. Please give her a raise. More

by ROUSHGIRL72
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

Everyone was very helpful and took care of my car in a timely manner. I waited onsite and received several updates from Wilson while I waited. More

by matthew.wetter
Recommend Dealer
Yes
Employees Worked With
Wilson
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

January 13, 2024

The service staff is always excellent, however the post-sales follow-up in the purchase of a new car leaves a lot to be desired. More

by thepcdoctor.34
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
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Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 13, 2024

Sheron is always personable and professional. He walks us through all our options and is never too aggressive or pushy More

by Desireerolana
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
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Jan 22, 2024 -

Regal Honda responded

Thank you for sharing!

January 13, 2024

Austin was good. But when I got my New HR-V back from shop it had oil stains all over steering wheel and armrest. Austin seen it tried to clean it. Car smells like oi More

by tigermanusa
Recommend Dealer
No
Employees Worked With
Austin Smith, Austin Smith
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January 12, 2024

Overhaul, little about average; service advisor communication was great: amenities, available; waiting time average; cost high. More

by THOMPSONCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rodriguez (a 5)
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Jan 22, 2024 -

Regal Honda responded

Thank you.

January 05, 2024

Helping me maintain the maintenance “needed” on my car. No up sale like Toyota! Review with me what need to be done & whats pending. More

by msmorris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Report | Print
Jan 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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