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2,484 Reviews of Regal Honda - Service Center
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September 27, 2023
I had an appointment but still waited 20 minutes in my car for Sal. Was told service would take about 1 1/2 hours to complete. Service took four hours and all I was told is that the service dept. was shor car for Sal. Was told service would take about 1 1/2 hours to complete. Service took four hours and all I was told is that the service dept. was short staffed. Sal Campisi III took another 20 minutes to complete my paperwork but told me he gave me 20. off several times. About 5 miles from the service dept. an indicator light came on and then the low tire pressure lights came on. I made a U turn and headed back to the service dept. Sal was no where to be found and a nice lady by the name of Lexie came to hel p me. She had the issue fixed in ten minutes drove my car around the lot to be sure the gages were reset and topped my tank off with gas. I was so relieved. It was now rush hour which I had hoped to avoid but at least I knew I had plenty of gas. I will not be asking for Sal. He failed to follow up with me and I feel he made excuses way to late. I'm in my seventies and had a very long and stressful day due to Sal's inability to communicate. They failed to remove the paper mat and there were also black fingerprints on my drivers door. More
by andrea_mahr52
Employees Worked With
Lexi fisher, Sal Campisi III
Verified CustomerSeptember 21, 2023
Very profesional and reliable. We recommend this dealer for ant service needed. We will come back We recommend this dealer for ant service needed. We will come back More
by Beatriz U
Employees Worked With
September 20, 2023
I could never ever in good conscience tell anyone to go to Regal Honda to repair their vehicle they did not repair my car for what I took it there for and charge me $3196 for the repairs and when I took th to Regal Honda to repair their vehicle they did not repair my car for what I took it there for and charge me $3196 for the repairs and when I took the car back for them to fix it they tried to charge me another $2000 and I said no I went to pick the vehicle up and they had lost the key kept me sitting there over an hour before I had to get upset before they actually told me what was going on with the car so now that the car didn’t get repaired they lost the key the car was there on three different occasions and not once did they offer me a courtesy vehicle or ride until they lost the key and then I had to go back another three times for them to replace the key so NO I WOULD NEVER TELL ANYONE TO GO THERE More
by Feranda Lawrence
September 20, 2023
Excellent service as usual. The Associates, mechanics and office personnel at Regal are top of the line. Courteous and professional. The Associates, mechanics and office personnel at Regal are top of the line. Courteous and professional. More
by KCDALAIGH
Employees Worked With
Other Employees :
Megan Barnes, Chris Montry, Sal Campisi III
September 15, 2023
Knowledgeable, friendly, helpful and efficient staff, both in sales and service. Sales staff exerts no pressure and works with customer to achieve satisfactory results. Kaylee Killingsworth rates tops … both in sales and service. Sales staff exerts no pressure and works with customer to achieve satisfactory results. Kaylee Killingsworth rates tops … sold us two 2024 hybrid CRVs in September. More
by TECZERNY
Employees Worked With
Other Employees :
Shalymov Isaac in Service, Ryan Campbell, Kaylee Killingsworth
