Regal Honda - Service Center

Not happy with the cost of replacing a purge valve and electrical wire. Originally told that a wire was bad, but they replaced a whole harness. Last time I was in the shop, they told me my battery was bad electrical wire. Originally told that a wire was bad, but they replaced a whole harness. Last time I was in the shop, they told me my battery was bad. It was less than a year old and when I took it back to the auto parts store it checked out fine. Still no problems with it after 3 months More

Quick and easy appointment setting, great service and attention to detail. Quick and easy appointment setting, great service and attention to detail. Service staff goes above and beyond. attention to detail. Quick and easy appointment setting, great service and attention to detail. Service staff goes above and beyond. More

Very friendly and attentive The clean waiting area and the popcorn were very good. I had a hot chocolate, it was very good. the popcorn were very good. I had a hot chocolate, it was very good. More

I have to clean out my car from getting my car serviced. 2 times in back to back weeks I had cars there and both times the floor mat, seat covers and service tags are left inside. 2 times in back to back weeks I had cars there and both times the floor mat, seat covers and service tags are left inside. More

Chrissy and Austin were both very helpful and kind. Sal seemed indifferent, I felt as though I was inconveniencing him. I’m not certain if it was because it was busy and I didn’t have an appointment bu Sal seemed indifferent, I felt as though I was inconveniencing him. I’m not certain if it was because it was busy and I didn’t have an appointment but dropped in due to a tire blow out. I ended up being there for four hours. Upon arrival I had a young man greet me, he stated someone would be with me directly. I waited for 30 minutes before, going back and asking about when my car would be seen. Sal walked by and the young man let him know that I had spoken to him on the phone and was waiting for my car to be looked at. Sal passed it off to Austin which was fine, Austin did a wonderful job assisting me. I’ve been using this locations service center for 23 years and have experienced this before. More

They were very professional and very polite thru the whole process. Great to work with. whole process. Great to work with. More

Great service, Chrissy Hartman, always do excellent job with the customers and explain all details of the car service. with the customers and explain all details of the car service. More

I always have my car serviced at Regal, It takes longer to get there and is more expensive but they wash and vacuum your car, up until a year ago when the car wash was put out of service. I went online yes to get there and is more expensive but they wash and vacuum your car, up until a year ago when the car wash was put out of service. I went online yesterday to arrange a service appointment, asked specifically if the car wash was working, assured by Danny B that it was, went to Regal for my appointment and asked to confirm if the car wash was working. No, it is not, can you say bait and switch. Why lie about the car wash. I left without getting my car serviced, and I will find an alternative place for my service appointments. More

Went in had already had the paperwork ready as we had spoken to Mike the day before. The color I wanted wasn't available that day but one was coming in and it was delivered to me a couple days later. I'm spoken to Mike the day before. The color I wanted wasn't available that day but one was coming in and it was delivered to me a couple days later. I'm happy and I love it! More

Unusual that service took 2 hrs on this visit. Having communication on the delay would be nice. Having communication on the delay would be nice. More