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Regal Honda - Service Center

Lakeland, FL

4.4
2,622 Reviews
Call Service Center (863) 509-4963

2,622 Reviews of Regal Honda - Service Center

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July 28, 2025

I have always had excellent service at Regal Honda. Rob has always been on top of every detail. More

by hgreer1965
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Regal Honda responded

Hi Greer! Thank you for leaving us this five-star review and for your kind words about Rob from our service team at Regal Honda. We'll see you next time!!

July 27, 2025

Picked up 2022 Honda Ridgeline brakes head chatter pads were very good, but the rotors were glazed and contaminated. I had to put new rotors and new pads on all four wheels. Also, the brake fluid was old d More

by neiltho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Regal Honda responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet expectations. While everything may have been within spec, we understand that performance matters, and it’s disappointing when things don't work out as they should. We truly appreciate you bringing this to our attention and apologize for any inconvenience it caused.

July 26, 2025

Efficient and great customer service The customer service was excellent and addressed all my concerns. More

by lisakress71115
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
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Jul 28, 2025 -

Regal Honda responded

Thank you!

July 24, 2025

Cristian, my sales guy, has truly made buying a car from Regal Honda an amazing experience. More

by dadantona
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Caldera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Regal Honda responded

Thank you for trusting Cristian & the Regal Honda team with your recent purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!

July 23, 2025

Matt was very friendly and helpful. He continually kept me updated on the status of my car. More

by erin548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hay
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Jul 23, 2025 -

Regal Honda responded

Erin, we're happy to hear Matt provided you with such excellent service! Thanks for choosing Regal Honda and please don't hesitate to reach out if we can assist you again in the future!

July 23, 2025

Left my car there for the day. They called me with updates. It was a good experience More

by cherylannestump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate / Service Department
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Jul 24, 2025 -

Regal Honda responded

Thank you so much for taking the time to review us.

July 22, 2025

Sheron Wilkins and Thomas very easy to communicate with. Their expertise and knowledge and no nonsense approach were very helpful . More

by dmtanner24
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Regal Honda responded

We’re happy to hear Sheron and Thomas provided such a seamless and knowledgeable experience. Thank you for choosing Regal Honda!

July 19, 2025

I received excellent customer service at the service center and my service advisor Ray was very professional! More

by alexisj614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback.

July 17, 2025

I’m have being doing business with Regal for close to 20 years and they always treated me with respect and I value my relationship with the dealership. Rob Young is courteous and a true professional. More

by jas6390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Regal Honda responded

Thank you for sharing your review of Rob and the team! We appreciate your business and look forward to welcoming you back to Regal Honda next time.

July 17, 2025

Michael Hall helped with the service and he was great. He was detailed and thorough. More

by Laurenpmueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hall
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Jul 18, 2025 -

Regal Honda responded

Lauren, we're happy to hear Michael provided you with such excellent service! Thanks for visiting Regal Honda and please don't hesitate to reach out if we can assist you again in the future!

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