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Regal Honda - Service Center

Lakeland, FL

4.4
2,531 Reviews

2,531 Reviews of Regal Honda - Service Center

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August 09, 2023

Professional service to customers and vehicle service! Will be making another appointment soon for Pilot, More

by cadams195814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

August 07, 2023

Love it here and the people that took care of me made me feel special More

by AVERYBM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 08, 2023 -

Regal Honda responded

Thank you! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

August 07, 2023

Issa the best sales person there at regal highly recommend my family and friends will be back More

by F.JORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa
Aug 08, 2023 -

Regal Honda responded

We’re so happy to hear you had a great experience. Thank you for spreading the word about Issa!

August 06, 2023

The service center is alway friendly and provides a nice area to wait for the service to be completed More

by 1BMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Aug 08, 2023 -

Regal Honda responded

Thank you so much for this 5-star review.

August 05, 2023

Excellent service. I especially appreciated Rob's keeping me up-to-date, and getting me processed quickly. My highest recommendation! More

by mychqaplain
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal Honda. Thanks for sharing!

August 04, 2023

Wait time - totally inappropriate! 2 hrs+ w/an appointment. Chrissy was extremely friendly and kind. Was super disappointed that the car wash was not in service-hopefully next time! More

by lgeohaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Regal Honda responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone, thank you!

August 04, 2023

Great experience Thank you. For the service you made to my Honda vehicle . Appreciate it More

by RKUSHMIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

July 30, 2023

Has an appointment at 12:30 for just a rotation. Got there 12:30 and was told the guy would “come out in a few min”. He came out at 12:50. I got a text saying I could text during the service at anyt More

by m.lopez121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Aug 03, 2023 -

Regal Honda responded

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Please contact me at customerservice@regallakeland.com or call 863-333-4686 if you'd like to discuss further.

July 28, 2023

Kaylee was professional and business like in the process. Your finance person was great also More

by lakeland1827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept for me is the sales service , Kaylee Killingsworth
Aug 03, 2023 -

Regal Honda responded

Thank you!

July 27, 2023

Muy contenta von el servicio. Los empleados se portaron muy bien. Excelente servicio. Recomendado al 100% More

by evelynmuniz081165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moisés
Jul 27, 2023 -

Regal Honda responded

Muchas gracias!

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