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Regal Honda - Service Center

Lakeland, FL

4.4
2,499 Reviews

2,499 Reviews of Regal Honda - Service Center

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May 07, 2023

Megan met me as I walked through the door and provided outstanding service in getting me quickly signed in and keeping me informed as to the progress of the work being completed while I waited. As an "old More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
May 09, 2023 -

Regal Honda responded

Thank you, we strive for a great customer experience.

May 06, 2023

They are very professional. They always make sure I am taken care of and don't have to wait very long! They also, always do a follow up! More

by CFT658
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ausin
May 09, 2023 -

Regal Honda responded

Love to hear our team is exceeding your expectations.

May 06, 2023

Megan was generous, polite and very much capable of her job. Having more people like her will enhance the capabilities of having great customers. Regal on a hold caters for the needs of customers. More

by Collette123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cruz, Megan Barnes
May 09, 2023 -

Regal Honda responded

Thank you, we love to make our customers happy.

April 29, 2023

It was great! Ray was great. He was very professional and helpful. Everything went well. More

by SBAEZ1923@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
May 03, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

April 26, 2023

Service depart was backed up. Megan was great. Mary had a little lamb its fleece was wool. More

by wv.campbell7899@gmail.com
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
April 25, 2023

In my 20+ years of Honda ownership, this is the best service I've ever received. Chrissy, our service rep, was just amazing. We were treated as family. There is another Honda dealership much closer t More

by ksch994462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Did not communicate with me when parts arrived causing me to rescheduled a fully paid trip. My service was supposed to be done 3 weeks prior to when it actually got done. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin (Service)
Apr 24, 2023 -

Regal Honda responded

Your feedback is important to us. Please contact customer service manager Janni Rivera 863-333-4686 to share more about your experience.

April 22, 2023

Quick knowledgeable, courtesy, courtesy Everything was clean, and everyone was very kind Thanks I will return More

by susanbain3000@gmail.com
Recommend Dealer
Yes
Employees Worked With
Shalymov
April 21, 2023

Prompt, courteous and friendly staff. We will definitely come back to use your Service Department. Thank you very much. More

by Albert2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
April 21, 2023

Everything was backed up, from the time that I pulled into the parking lot. It took almost 30 minutes just to get checked in. Then I was there for three hours total for an oil change that should've taken More

by Suzi
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Apr 21, 2023 -

Suzi responded

Chrissy is a superb service advisor. Knowledgeable, kind, honest and friendly.

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