2,484 Reviews of Regal Honda - Service Center
I was under the impression that I would have free quote for my damaged lock. Advisor checked my maintenance coverage and told me it would not be covered under and cost would be $900. I did not want to go w for my damaged lock. Advisor checked my maintenance coverage and told me it would not be covered under and cost would be $900. I did not want to go with that direction. And I ended up paying $45 for this service. It doesn’t make any sense. I wish I was told upfront that. I would more than likely leave, I am not a happy camper at the moment. Thank you for asking my feedback on this matter. More
The only thing I was annoyed about was that when I wanted to change/cancel 1 of my 2 appointments, they cancelled both and weren’t listening in that aspect. The initial service was great. to change/cancel 1 of my 2 appointments, they cancelled both and weren’t listening in that aspect. The initial service was great. More
First of all, had to come in twice. One person told me one thing about the time & Megan gave me a different time schedule. No explanation that I had to put. $50 down for a rental. Was n One person told me one thing about the time & Megan gave me a different time schedule. No explanation that I had to put. $50 down for a rental. Was not pleased with the service. Had to ask what was done to my vehicle, she was more concerned about getting more money out of me for extra things other than what the vehicle was bought in for. Quoted me one price on the phone & a higher price over $300 when I picked my vehicle up. More
The service was quick. I had an issue and I was able to bring to the service department it was resolved. I left a happy customer. I had an issue and I was able to bring to the service department it was resolved. I left a happy customer. More
Chrissy was amazing. Courteous and got in done in an hour.Good work Chrissy. Nice. Courteous and got in done in an hour.Good work Chrissy. Nice. More
Megan is an excellent Service Advisor. She is very professional and recommended only the services I needed. The work was done quickly and accurately. I have been coming to Regal for 20 yea She is very professional and recommended only the services I needed. The work was done quickly and accurately. I have been coming to Regal for 20 years and have never been disappointed. More
Chrissy was excellent as our service advisor. She had your best mechanic figure out the problem and went to bat for us with Honda. Lengthy time to get part. Whoever worked on our car left oi She had your best mechanic figure out the problem and went to bat for us with Honda. Lengthy time to get part. Whoever worked on our car left oily, greasy dirt on our leather back seat- had to bring car back- Chrissy took care of us immediately. More