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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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January 21, 2025

They are kind with clients and they provide an excellent service. They have courtesy riding and that's awesome. More

by yreyes70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes, Kelsey Johnson, Austin Blomeley
Jan 21, 2025 -

Regal Honda responded

Thank you for reviewing your recent visit here at Regal Honda! We're delighted to know our team made it a great one. We appreciate your support and hope to see you again in the future!

January 18, 2025

I was very pleased with my first visit to Regal Honda for service. (I usually went to Winter Haven, but, Regal is closer.) My only disappointments were that I had to wait for my car and it took 3 hours and t More

by Marcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romiald Saraphin (tech) Wilson Rodrigue (advisor)
Jan 21, 2025 -

Regal Honda responded

Hi Marcy! Thank you for choosing Regal Honda and sharing your experience! We're glad to hear that overall you were pleased with the service. We apologize for the wait time and car wash problem, but we appreciate your understanding during a busy day. Hope to see you again soon!

January 17, 2025

We brought our Odyssey Van to this Honda dealer on 10/18 after Hurricane Milton. Damage on van included the emissions canister and carpeting. We were told parts were on backorder. I placed numerous calls More

by hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel in Parts , Austin Blomeley
Feb 03, 2025 -

Regal Honda responded

I'm truly sorry to hear about the frustrating experience with your van's repairs. It's disappointing that you had to go through so much effort on your own, and I apologize for any inconvenience caused by the delay in communication regarding parts availability. We understand how concerning it is when a check engine light remains on, and we're committed to resolving this issue promptly. Please reach out directly if there's anything further we can do or update you on regarding the carpeting situation. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

January 17, 2025

From. the sales team of Mario n Mathew in finance which were fabulous. To then the service team of bob n Kristy in service they ALL were fantastic n VERY HE More

by ljgrugel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
Jan 17, 2025 -

Regal Honda responded

It's wonderful to hear that Mario, Mathew, Bob, and Kristy provided you with such a fantastic experience at Regal Honda! We appreciate your kind words and look forward to serving you again in the future.

January 17, 2025

Regal Honda has been servicing my cars since 2009 until present. If the service was not good, they would not still be servicing my cars. More

by gorgeoust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Regal Honda responded

Thank you for your loyalty and trust in Regal Honda since 2009! We're delighted to continue providing the service that keeps you coming back. Your support means a lot to us! Safe travels!

January 16, 2025

staff was friendly and professional! Will definitely be coming back for service in the future More

by SIPJUICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Austin Blomeley
Jan 17, 2025 -

Regal Honda responded

Thank you for giving our Regal Honda team the opportunity to earn your business! We look forward to seeing you again next time!

January 16, 2025

Representatives are always friendly and courteous no matter who you deal with. They make sure to keep you informed and provide an expectation of what is going to be next. More

by THAMARA.POLICARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie courtesy driver
Jan 17, 2025 -

Regal Honda responded

We're delighted to hear that our team at Regal Honda consistently provides friendly and informative service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 16, 2025

I love the service at Regal Honda! I trust the quality and price for my CR-V. More

by BETHWALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Jan 17, 2025 -

Regal Honda responded

Thank you for your trust in the Regal Honda team! We're grateful for your support and look forward to continuing to serve you in the future!

January 16, 2025

Everyone is friendly and seem always ready to help or answer questions., or whatever you need. More

by jomario3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Regal Honda responded

Thank you for the wonderful feedback about our Regal Honda team! It's our privilege to serve you and we look forward to your next visit!

January 16, 2025

Great service as always. No hassle no upsell. Quick and easy experience overall. Thank you! More

by azwings14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Regal Honda responded

Thank you for trusting the Regal Honda team with your service needs! We're grateful for your support and look forward to seeing you again next time!

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