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Regal Honda - Service Center

Lakeland, FL

4.4
2,480 Reviews

2,480 Reviews of Regal Honda - Service Center

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April 26, 2022

Service dept is great, timely service at a good price. Recommended service issues were noted as to what is safety related and then other issues More

by DISNEYHOOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
May 03, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

May 03, 2022 -

DISNEYHOOBS responded

Email is: disneyhoobs@att.net

April 26, 2022

It’s good place to get your car check up and maintenance. They are professional. More

by LILYP_NGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
May 03, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 26, 2022

I really appreciate the gyluys in the service department, at Regal Honda. They are great very good at explaining the situation you maybe experiencing with your vehicle along with their recommendations. I More

by mmfbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
May 03, 2022 -

Regal Honda responded

Thank you for trusting us with your vehicle needs.

April 25, 2022

Had a flat but never got a lug but key when I bought car . Megan was very pleasant to deal with More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
May 03, 2022 -

Regal Honda responded

yikes, it should have been in your glove box. We apologize for the inconvenience.

April 25, 2022

I always have a wonderful customer service experience with Jessica. She is very attentive, knowledgeable and honest. I wouldn’t take my car anywhere else for maintenance! More

by LK2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 03, 2022 -

Regal Honda responded

Thank you 😁😁

April 25, 2022

Great service overall and I did not have to wait much for regular oil change. More

by IReview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 03, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 22, 2022

The place is always clean, and the staff are very nice and helpful. The atmosphere is relaxed in the Service Department where I was. TV, free hot beverages and cold water makes your wait more pleasant. More

by VeeGee
Customer Service
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
May 03, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 22, 2022

Set an appointment for 1:00 when I got there 2 hour wait fix your schedule don’t make a customer wait More

by BRANSONALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Megan Barnes
Apr 29, 2022 -

Regal Honda responded

Your feedback is important to us & we will be looking into this to see how we can make adjustments to fix this issue. We apologize for the inconvenience.

April 20, 2022

Austin did a good job of processing two cars for service and let me know promptly when they were thru… Pleas make sure car’s are vacuumed when washed is requested… More

by CFCRUSHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
May 03, 2022 -

Regal Honda responded

We apologize for the inconvenience, Austin should have made sure that was completed.

April 19, 2022

Rob is great. He has been my go to service guy for many many years. More

by JGOOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

We look forward to many more, thanks for choosing Regal Honda!

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