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Regal Honda - Service Center

Lakeland, FL

4.4
2,477 Reviews

2,477 Reviews of Regal Honda - Service Center

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April 08, 2022

Chrissy is great with customers! ! Very friendly and treats you like family and she is very efficient at her job More

by MLEGUEZ90
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Regal Honda responded

Thanks, see you next time!

April 07, 2022

My service advisor is great; Jessica Torres. I like that my car is washed each time I come in. Waiting room is very nice too. More

by avamurray1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Apr 11, 2022 -

Regal Honda responded

Thanks for choosing Regal Lakeland!

April 06, 2022

Megan did fabulous job an the guys who worked on my CRV an in a timely matter all work was done great More

by Daddo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Apr 18, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 02, 2022

The Regal Honda Service Department is always filled with competent Employees. From the Telephone Operators to the Car wash Tech, they all seem comfortable in their Employment at Regal. Ray Taylor is a Maste More

by maract5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

April 02, 2022

I want to thank Rob so much! I was going to travel long distance for a funeral and needed service. Rob for me in, and discovered a nail in my tire. Service was completed quickly More

by CINDYFLUFF67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

Cindy, sorry to hear about your loss. We are glad we were able to provide some peace of mind during such a hard time.

April 01, 2022

I have been getting my Honda cars serviced by Ray Taylor for 16 years Ialw Ray Taylor has been providing service to me for 16 years. More

by MAGGIESDEN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Honda responded

That's awesome, Thanks for choosing Regal Honda!

March 31, 2022

Chrissy Hartman, your Service Associate does a great job! She took care of my Honda CRV service. The free car wash was a nice bonus. Overall, an excellent Customer Service Experience! More

by GHUSNA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda, we hope to see you again!

March 30, 2022

Excellent service from all the employees I had contact with. Everyone treated me courteously. The waiting room is very nice and the ficilities are neat. More

by ARIEL.NUNEZ0955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thanks Ariel, we hope to see you again soon!

March 30, 2022

Rob is the greatest. Always patient and polite with my concerns and is always honest. More

by JGOOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

March 29, 2022

I would have rated this dealership a 5 for customer service however I had to wait 3 hours for an oil change with Two toddlers in tow. More

by DJACKSONPAIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 17, 2022 -

Regal Honda responded

Yikes, sorry about that. We will have our team look into what caused this delay and improve for next time.

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