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Regal Honda - Service Center

Lakeland, FL

4.4
2,477 Reviews

2,477 Reviews of Regal Honda - Service Center

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March 29, 2022

My car is always done quickly and efficiently. I always ask for the same service tech Doug and he does a great job. More

by DARNCLEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Evans
Mar 29, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

March 29, 2022

Very satisfied with all aspects of this company. Very professional business everyone in each department. More

by K. Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Regal Honda responded

Thanks!

March 24, 2022

Met David while waiting for our car to be serviced. He was very knowledgeable, friendly and gave us recommendations from cars to places to eat. He is a good guy. He was very patient. More

by JPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cruz
Mar 29, 2022 -

Regal Honda responded

Thank you!

March 24, 2022

In and out as planned. Great service and updated as service was performed. Thank you More

by DREXLERVICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra
Mar 29, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

March 23, 2022

Rob Young (FATHER KNOWS BEST) takes of our cars, give him a raise. Never has an attitude. More

by teddyehurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Regal Honda responded

We'll see what we can do!😁Thanks for choosing Regal Honda!

March 22, 2022

Megan was amazing! Friendly and very helpful. Usually don’t like waiting at car dealership but my experience at regal Honda good. Service was great and couldn’t be more More

by J.Delapena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Mar 29, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

March 22, 2022

Had a mixed experience, but ultimately was very positive. Needed new tires and was given an appointment but was told they only had three tires. While there they told me I needed a new right front axel and More

by tony.rizzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 29, 2022 -

Regal Honda responded

Tony, we appreciate your honest feedback. Feedback is important for improvement, hope to see you again. 😁

March 20, 2022

There vey nice people working here. However, some improve can be make with the service advisers and other areas. For instance, some service advisers give recommendation for without cons More

by Analia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Mar 29, 2022 -

Regal Honda responded

Analia, we communicate with our technicians in person and sometimes by phone and computer. So while they don't necessarily come to the waiting area every time we do consult them for recommendations for services.

Mar 29, 2022 -

Analia76 responded

I would like to add that our back up camera was damage from an accident and one of your customer service people did not allow a technician to check it base on his judgment that there was nothing wrong with camera. We did not get resolve from the insurance because of that and the camera is still damage. Is all I have to say. However, the last service I got there was done right and Jessica Torres has been always nice and very professional.

March 18, 2022

Fast friendly and great service thank you. I will return for all services. Time well spent More

by Picubill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Mar 29, 2022 -

Regal Honda responded

See you next time 😁

March 18, 2022

Was a al to get a same day appointment and they were able to do all the recommended services in the same day. More

by p-mom16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Mar 29, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

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