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Regal Honda - Service Center

Lakeland, FL

4.4
2,477 Reviews

2,477 Reviews of Regal Honda - Service Center

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March 08, 2022

I feel that Regal is one of the best car dealerships I have ever been associated with. Keep up the good work. More

by jewels358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia, for a car wash
Mar 09, 2022 -

Regal Honda responded

Thanks, we think you are pretty great too!

March 06, 2022

Never felt so cheated in my life . I save 750 Dollars taking it another Shop More

by latinyes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levi Dillard
Mar 08, 2022 -

Regal Honda responded

Thank you for bringing this to our attention, we would like to look into this further but are unable to pull anything up with the information provided. Please contact Customer Service Manager, Alaina Southern at 863-333-4633 or alaina.s@regallakeland.com

Mar 09, 2022 -

latinyes1 responded

I still have the copy fyi what he Quoted the 960 to change a window motor a 15 minute Job I got it done a few blocks away for 180 with tip . Let me find the paperwork and I will send it to you . Funny our group also shared the same experience with staff and the horror story's

March 05, 2022

I love Regal dealership, everyone is very kind. They do a great job on my car. More

by PLLARSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
Mar 09, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

March 01, 2022

Chrissy was a great person to check me in at express service! She understood all my needs and answered all questions! More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

February 25, 2022

Always friendly and knowledgeable Robert in service is very professional even when he is very busy More

by HILTERMANJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 25, 2022

Excellent work. They identified the problem my car was having and solve it in a proper way. I am very satisfied with the service. More

by YONISAGUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
Mar 09, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 23, 2022

Everyone at Regal is very polite and helpful. The wait time is always minimal. Someone greets you when you first arrive. More

by TERESAMILLER812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Regal Honda responded

thanks, see you next time!

February 23, 2022

Employees are kind, caring and helpful. They go out of there way to make the car buying and services as easy as they can. It's my number one place to get my car needs made. More

by kristin.horrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Greenhouse, Megan Barnes
Mar 14, 2022 -

Regal Honda responded

😁😁😁 We love being your #1!!

February 21, 2022

I brought my CRV in for regular maintenance of an oil change and tire rotation. I always mark a tire so I am sure that they were rotated. For the first time the tire I marked was in the same position bef More

by larryfeld
Recommend Dealer
No
Employees Worked With
Not sure
Mar 09, 2022 -

Regal Honda responded

Thank you for bringing this to our attention so we can look into it further and prevent this mistake from happening again in the future. We understand how your faith was lost in us and would like to restore it. please contact Levi Dillard, our Service Lane Manager at 863-577-3133

February 21, 2022

The service advisor was nice, the wait was long. ..I liked the kids area my boys enjoyed i the movies More

by marielli0013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Mar 14, 2022 -

Regal Honda responded

Sorry about the wait, we will have our team look into any delays.

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