Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,480 Reviews

2,480 Reviews of Regal Honda - Service Center

Sort by
February 13, 2022

Better communication is needed. Dropped off vehicle and never met advisor just text message. Waited for shuttle for 30 minutes. More

by bubbles672r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Barnes
Mar 09, 2022 -

Regal Honda responded

Thank you for your feedback.

February 11, 2022

As usual, work was completed within the proper time and the usual excellence. Ray Taylor treated me professionally. More

by CPEEKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

February 08, 2022

Chrissy was a great Advisor. Thank you for the prompted professional Service that you provided. More

by stoudemire.darius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Regal Honda responded

Thanks for choosing Regal!

Feb 10, 2022 -

stoudemire.darius responded

Great service very prompt!

February 07, 2022

The service was not complete I don’t like the service at this dealer I have to take the car back More

by Ar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Feb 07, 2022 -

Regal Honda responded

We would like to look into this further but are unable to do so based on the information provided. Please contact Customer Service Manager, Alaina Southern at 863-333-4633 or alaina.s@regallakeland.com. Your feedback is important to us.

February 05, 2022

As always Ray Taylor and all the other associates that I had contact with were very professional, always very pleasant and took very good care of me. And the dealership is always clean and spotless. More

by NANASULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Regal Honda responded

Thank you!

February 01, 2022

Very good service. Friendly staff. Less time than respected. Good coffee. No complaints . Part counter very nice More

by tiburonpedreno@Yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Feb 02, 2022 -

Regal Honda responded

Thank you for choosing to service your vehicle at Regal!

January 29, 2022

Chrissy Hartman, your Service Associate is BEST!She Chrissy Hartman, your Service Associate is BEST! She always takes care my Honda CRV services. Thanks always for Best Customer Service Experience!!!! More

by BR.PATEL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Regal Honda responded

We agree, Chrissy does give her customers the best service!

January 28, 2022

I would recommend Ray Taylor to anyone. He explains the work to be done in a language I can understand. He always has a smile on his face, he is friendly and is always there for his customers. More

by jball003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Regal Honda responded

We agree, Ray is always there for his customers!

January 27, 2022

Great service. Very friendly. Would recommend people to visit your dealership. Chrissy is excellent. Always helpful. More

by SKANT31016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Regal Honda responded

Thank you for the 5-star rating!

January 19, 2022

Very nice customer service. Problem was resolved. Will go back if needed. Clean waiting area. More

by Sparky2802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Jan 24, 2022 -

Regal Honda responded

Thank you for the 5-star rating!

...
99
...