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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,169 Reviews

3,169 Reviews of Regal Kia Lakeland - Service Center

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September 21, 2020

Awesome Expirience they made it so easy to purchase the vehicle they weren’t understanding of my budget and gave me the best price for me. More

by Jorge y Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 17, 2020

We purchased our Sorento from regal and have had excellent service every time we went to Regal. We have taken our Kia to Regal for all our needs. More

by RAGGEDYANN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 17, 2020

Overall I am happy with the service. They do, however, need to follow directions when told not to do things such as car wash. The service department is and has always been very courteous to us. I'm very g More

by dburkey.training
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 17, 2020

Jorge took care of me. Purchased tires but curious why I didn’t get the buy 4 get one free that was advertised? Why not? More

by Bdorman264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
September 17, 2020

This is my first visit to this dealer. I was very impressed with the facilities well preserve and clean. Jorge (service advisor) was very helpful, kind and humble. The service was really fast, Event More

by Jose Valdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez I will give 5 stars to him
September 16, 2020

The service department did an amazing job at keeping me informed through the whole repair process. Dee was always available for questions all the questions I had More

by Brenda 2018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dee
September 16, 2020

It's clean and everyone is very friendly. The wait area is comfortable and I didn't mind waiting on my vehicle. They kept me up to date on what was happening More

by 1TILL1ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 16, 2020

The person who handled my service is not listed. Too bad because I really thought Tony Catania was very professional. Tony walked me to my car once everything was finished. More

by Pmorris4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
September 16, 2020

Mario Medina and his team have always exceeded my expectations. They get my car done right the first time and on time every time. And as a bonus my car is always clean and shiny when I pick it up. More

by SEEKYOU333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hutcheson, Mario Medina, Kelsey Johnson
September 15, 2020

My service advisor is Mario. He was prompt to welcome me as I entered the door, and took care of my vehicle right away. Very courteous, and kept me informed during the time my vehicle was being serviced. More

by tammy.kirk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
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