Regal Kia Lakeland - Service Center

Friendly and clean atmosphere, with informative updates, also adequate amenities for customers who are waiting. also adequate amenities for customers who are waiting. More

El es muy amable, siempre dispuesto a q salgas satisfecho y contento con lo q se refiere a cualquier problema de tu auto. Te soluciona siempre con mucha coetesia satisfecho y contento con lo q se refiere a cualquier problema de tu auto. Te soluciona siempre con mucha coetesia More

Our 2016 kia soul was towed to regal Kia because Joyce automotive , our trusted shop told us the work needed was warranty covered by the 100k Mile 10 year warranty . From the time we took it there Sant automotive , our trusted shop told us the work needed was warranty covered by the 100k Mile 10 year warranty . From the time we took it there Santos had us waiting a week to get diagnosed as catalytic converter . We were told it was oil leaking into exhaust system that caused the catalytic converter issue from our shop . We asked for further tests to be done that were performed at Joyce and after being ignored for another week they finally did them . And the pictures from borescope showed what Joyce said but even after sending in our maintenance paperwork etc we were told we were denied warranty covered work . But no one sent us the proof of that as requested . We towed our car back to Joyce for proper repair and found out kia did not put parts back into our car !!!!! Two ignition coils and our spark plugs ! We were told we would have to go there ( with no car ) to get the parts. Unacceptable ! We asked for higher up but were ignored and our parts have not arrived at Joyce auto delaying repair longer ! Santos won’t answer calls . He asked for emails and we have emailed twice with no response so tried calling and he’s not calling back . Completely horrible service and leaving parts off our car when it left them … not ok !!!!! We would love to get someone higher up on the phone after this . But their policy I guess is to ignore those requests . My advice , DO NOT EVER BRING YOUR PRECIOUS CAR HERE FOR REPAIR ! More

Very friendly, been going to them for years and they always take great care of my vehicles. always take great care of my vehicles. More

Overall service was good. Waut was a little long being as an appointment was made. Waut was a little long being as an appointment was made. More

Only needed an oil change but service went by pretty quick. Everyone in the dealership is friendly and Jeremy was very helpful. quick. Everyone in the dealership is friendly and Jeremy was very helpful. More

El mejor servicio muy amable y professional muy agradecido y contento lo recomiendo por el buen trato agradecido y contento lo recomiendo por el buen trato More

Annaliese was amazing! She kept me up to date on what was being done to my car. Offered the Courtesy Shuttle, she is amazing. She kept me up to date on what was being done to my car. Offered the Courtesy Shuttle, she is amazing. More

Great service, do not push services on you. I usually wait at the dealership for my service to be complete, so I observe the various sales and service people as they fo their job… always pleasa I usually wait at the dealership for my service to be complete, so I observe the various sales and service people as they fo their job… always pleasant and professional. My first experience with a Kia and will not be the last… love my Telluride! More

Nobody reply to my emails, or return my phone calls. I feel I got into a scam when I spent over 1,500$ last month to ‘fix’ my car and I still got tire issues every other day. I am not coming back even a I feel I got into a scam when I spent over 1,500$ last month to ‘fix’ my car and I still got tire issues every other day. I am not coming back even after buying 3 cars there More