Regal Kia Lakeland - Service Center

Pleasant experience. Comfortable seating area, interesting television programs to watch, service completed when promised but had to remind them to replace windshield wiper Comfortable seating area, interesting television programs to watch, service completed when promised but had to remind them to replace windshield wipers, which they forgot to do.. More

I was very impressed with Jeff Solo who knew exactly what was required to activate Pursuit SVR on our vehicle within 15 minutes. Previously several other people failed to assist us in the activation. Thank was required to activate Pursuit SVR on our vehicle within 15 minutes. Previously several other people failed to assist us in the activation. Thank you Jeff! More

Clean and courteous, are very attentive to you as soon as you get there service department is extremely knowledgeable and do their very best to help you in a timely when. you are finish someone comes out and you get there service department is extremely knowledgeable and do their very best to help you in a timely when. you are finish someone comes out and even opens the door for you. More

Phillip was awesome.. Very helpful and professional ..loved the shuttle service.. Thank you... Phillip assisted with info on purchasing the car wash/ care package. Always a good experience in the serv ..loved the shuttle service.. Thank you... Phillip assisted with info on purchasing the car wash/ care package. Always a good experience in the service dept More

Upon arrival I was informed I needed a tire alignment this was no problem, and informed this would take 2 hours I arrived at 11:15- I do not remember the guys name but he had a family emergency and had t this was no problem, and informed this would take 2 hours I arrived at 11:15- I do not remember the guys name but he had a family emergency and had to leave passing my car off to Kelsey. There was miscommunication because at 2:00 almost 3 hours later I went to the service desk asking if I was going to done soon, when she found my paper work with a 12:55 time stamp. I had been waiting for a car that was already done! I should have asked earlier but hate to be that rushing person, but communication between associates could also have been better. More

Kelsey was very friendly and helpful. My car is running great and I appreciate the diagnostic review. The car was ready sooner than expected and I was out quickly. great and I appreciate the diagnostic review. The car was ready sooner than expected and I was out quickly. More

Kelsey is very thorough and professional. She always keeps me informed and follows up as needed. I am always greeted and made to feel comfortable when I arrive keeps me informed and follows up as needed. I am always greeted and made to feel comfortable when I arrive More

The people I dealt with were very professional and competent. They were courteous and answered all my questions. They gave me a complete understanding of my car's problem and a thorough diagnosis of m competent. They were courteous and answered all my questions. They gave me a complete understanding of my car's problem and a thorough diagnosis of my vehicle's condition. More

Always polite and helpful, quick service, they always clean my car and go over any issues my car my have. 5 stars for your team. clean my car and go over any issues my car my have. 5 stars for your team. More

My favorite dealership! Great sales and service. On 2/15/20, my husband and I bought a brand new Kia Optima S from Mallory Bartle. 2/15/20, my husband and I bought a brand new Kia Optima S from Mallory Bartle. More