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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,115 Reviews

3,115 Reviews of Regal Kia Lakeland - Service Center

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January 25, 2020

The young gentleman that assisted us was very polite and thoughtful We had a lunch engagement that put a time frame on our visit This was our third year getting SERVICE at your dealership We talked ab More

by PARPAR47
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 03, 2020 -

Regal Kia Lakeland responded

Thank you!

January 24, 2020

service excellent service friendly and professional people kept me informed on work being done lounge was clean and provided snacks and drinks to help pass th More

by JEEPMAN1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Feb 03, 2020 -

Regal Kia Lakeland responded

Thank you!

January 23, 2020

Excellent service. Professional staff. Work was done under warranty. Loves this place. Gave me transportation. I had the follow up call to make sure everything is going well More

by joselakeland
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 03, 2020 -

Regal Kia Lakeland responded

Thank you!

January 23, 2020

I had very fast & courtious service at my appointment. My service person was very friendly, fast & I only had to wait a little over an hour for the services that were done. I would highly recommend Regal More

by VWOTHERSPOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Feb 03, 2020 -

Regal Kia Lakeland responded

Thank you!

January 22, 2020

Great service as always. Everyone is very polite. They keep you updated and explain what they are doing to your car. The amenities are great and they make waiting much easier! More

by lexi214102
Recommend Dealer
Yes
Employees Worked With
Jorge & Darrell
January 22, 2020

My service advisor Kelsey was amazing. She kept me updated and even brought my vehicle up to the service drive after my service was completed. Kelsey had my vehicle washed and most importantly asked More

by michaelm12
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
January 22, 2020

excellent Great service. Work was performed on time and I was kept informed of the progress. Everyone was polite and accommodating. Will continue to use Rega More

by SISEBRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
January 20, 2020

From buying my car to having it serviced..nowhere better than Regal Kia. Prompt, quick service and friendly people are appreciated. I trust Regal to always give honest service. More

by WS1853
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you so much!

January 20, 2020

Appointment was a little long but was happy overall with customer service provided by the staff and Mario. Would of like an update a bit sooner. More

by Shakeshia.williams
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Jan 21, 2020 -

Regal Kia Lakeland responded

Shakeshia, Thank you for your feedback. We will speak to our staff and hopefully next time you are in you will see improvements in all areas!!

January 20, 2020

Service was completed in a timely manner and Mario communicates with me every step of the way. Love the amenities that are offered for customers. More

by NWS09D
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Jan 21, 2020 -

Regal Kia Lakeland responded

Thank you!!! See you next time

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