Regional Hyundai

I bought a 2015 Sonata in March 2018 from Regional. The motor quit in June so I had it towed to them for warranty work on June 11. Today is July 23 & they STILL haven't fixed my car. That's 6 weeks! motor quit in June so I had it towed to them for warranty work on June 11. Today is July 23 & they STILL haven't fixed my car. That's 6 weeks! More

This dealership is reliable and always helpful finding the car you want.Jermaine was professional, personable, and very efficient. We are lifelong Hyundai owners and felt very appreciated. Thanks for mak the car you want.Jermaine was professional, personable, and very efficient. We are lifelong Hyundai owners and felt very appreciated. Thanks for making this process comfortable and affordable. More

Absolutely the worst service department I’ve ever been to. They lied about what service was being done to my vehicle and refused to address it when I questioned them. Was told I would need to talk to Wayn to. They lied about what service was being done to my vehicle and refused to address it when I questioned them. Was told I would need to talk to Wayne, the Service Manager, but he won’t pick up the line when I call. I purchased a brand new Palisade that has a water leak via the antenna. I was told the antenna needed to be replaced. I waited a week for the part to come in. No one ever called me to let me know it had arrived, I had to call up there to check it the status of the part, only to be told it has been lying around the shop since earlier in the week. During the week long wait, it rained every single day of the week, causing water to accumulate in the rear light fixture and on the seats. I told the service department I was very concerned about the headliner since it had been soaking wet for a week straight and wanted it replaced. Wayne said they’d “take a look at it.” When I picked up my vehicle, I noticed a horrendous odor. I asked about it and was told they sprayed disinfectant all over the liner. I did NOT approve this chemical to be used in my vehicle. They sprayed so much of it that I had drip marks down the sides of the doors/walls from it running down (I took pictures for proof). Additionally, had I known they were spraying chemicals, I would have removed my daughters car seat, which was also ruined by the chemical. To top it all off, I read the labor report and it said they tightened the bolt to the antenna instead of replacing it. If all they needed to do was tighten the bolt, why didn’t they do it the first time I took my vehicle in for the leak? This has been the worst dealership to deal with. If you want quality work done on your vehicle, I highly suggest taking your vehicle to another service department More

They are good people's trying to help other good people. They r kind helpful and work hard to get u wat u want. Thanks Debby howery They r kind helpful and work hard to get u wat u want. Thanks Debby howery More

Thus dealer is great up until the sale is done. We bought a used truck Monday morning. Truck was suppose to be ready for pick up Tuesday morning. Friday rolls around I call and I was told our salesman was ou a used truck Monday morning. Truck was suppose to be ready for pick up Tuesday morning. Friday rolls around I call and I was told our salesman was out sick and he would find out and call me back. No phone call. Call back today Saturday and talked to a guy named Jason. He said he was going to find out and call me right back. Still no call back no truck and I am not happy at all. I will never do bjisness with this dealer ever again. After reading other reviews this seems to be the norm for this dealer. More

The dealership was very professional. Jermaine is a great guy and made us comfortable with our purchase. We were very happy and the car made our son very happy. guy and made us comfortable with our purchase. We were very happy and the car made our son very happy. More

Jermaine was awesome. He was extremely helpful with any questions we had, and did everything he possibly could to accommodate us. We visited many other dealers in our search for a new car and Regional Hyun questions we had, and did everything he possibly could to accommodate us. We visited many other dealers in our search for a new car and Regional Hyundai was the most comfortable and straightforward dealer we dealt with. We would totally recommend him to anyone. More

Jake was very friendly and knowledgeable. He made the car purchasing experience enjoyable. I would highly recommend this business and this salesman. Check it out. purchasing experience enjoyable. I would highly recommend this business and this salesman. Check it out. More

Once you purchase your car good look getting any help. We were pretty much “harassed” into buying and extended warranty with the caveat that we could cancel it at any time if we changed our minds. Fast forwa were pretty much “harassed” into buying and extended warranty with the caveat that we could cancel it at any time if we changed our minds. Fast forward a couple of months and we changed our minds. You have to speak to a finance manger to start the cancellation, good luck with that! After multiple calls where I had to leave my name and number for a call back I finally was able to speak to one. He was going to take care of it, consider it done. And then here we are over a month later and it is still not canceled and the warranty company, who actually does speak to customers, has not received any cancellation paperwork. Horrible customer service! More

The best dealership and salesman! Bill was so helpful and kind! I highly recommend Bill Chaalan. kind! I highly recommend Bill Chaalan. More