Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Reidsville Nissan
Reidsville, NC
64 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
64 Reviews of Reidsville Nissan
April 17, 2026
I recently visit Reidsville Nissan for an oil change, tire rotation, and front-end alignment. Unfortunately, my experience was very frustrating. I had to return four different times because the issue was tire rotation, and front-end alignment. Unfortunately, my experience was very frustrating. I had to return four different times because the issue was never corrected. After the second and third visits, I was never informed that my car supposedly needed additional parts. It wasn’t until later that they mentioned I needed two parts, which should have been communicated earlier. Clear communication and proper diagnostics are important when customers trust you with their vehicles. After multiple trips and the problem still not being fixed, I’m extremely disappointed with the service I received. Because of this experience, I will not be returning. Against my better judgment, l returned to Reidsville Nissan after the manager reached out to me. This ended up being my fifth visit. They finally installed the part I didn’t need the part they installed per their mechanic assessment. I had to leave my car for a couple more days before a master technician corrected the issue -something that should have been done after my second visit. There was an agreement for me to pay half for the parts, even though they didn't truly fix the problem. By my sixth visit, I had to bring my father-in-law with me so we could sit down and have a conversation about everything | had gone through. In the end, Nissan covered the cost, which I appreciate, but it doesn't make up for the time, frustration, and repeated trips should never be necessary to resolve a basic issue. My one-star rating stands, and I will not be returning to this dealership. More
by Fullhips2000
Employees Worked With
Derrick (Manger )
April 14, 2026
Fast and stress free experience! Alex was friendly, professional and transparent. He was incredible to work with. I misunderstood about an option I needed and the manager, Matt quick Alex was friendly, professional and transparent. He was incredible to work with. I misunderstood about an option I needed and the manager, Matt quickly rectified it to my satisfaction! Great sales and great management. I highly recommend Reidsville Nissan. More
by Doc18delta
Employees Worked With
Alex, Matt
April 14, 2025
Amber and Alex were both great. No pressure sales. Amber kept in touch with me via text which I like. Alex should be glad it was raining during my test drive because I really wanted No pressure sales. Amber kept in touch with me via text which I like. Alex should be glad it was raining during my test drive because I really wanted to see what the car would do. I have bought Nissans from 5 different dealers but Reidsville is the best. Thank you! Also the finance guy who I don’t remember his name was the best too. No pressure for add on’s from him. Worked out a good rate and I am very pleased. More
by ted wheeler
Employees Worked With
Amber and Alex
December 23, 2024
Great service. My car were fixed on time I highly recommend Reidsville Nissan to everyone Jeremy is extremely professional and knowledgeable and he make sure to kee My car were fixed on time I highly recommend Reidsville Nissan to everyone Jeremy is extremely professional and knowledgeable and he make sure to keep you informed of the the situation with your car. More
by wjclapp
Employees Worked With
I did not know none of these people
December 20, 2024
We have used this dealership thru several tradins we will continue to deal with them. They have the most courteous and knowledgeable of anyother place I know..they are always willing to do what needs to be continue to deal with them. They have the most courteous and knowledgeable of anyother place I know..they are always willing to do what needs to be done and go beyond if necessary, The staff isyour friend who will tell you what needs to be done and take care of it. More
by hjoyce1
Employees Worked With
Linsey Selman
