Reineke Ford Lincoln, Inc.

First New Truck I just bought my first new vehicle today and could not be happier with my experience. The salesman I dealt with was Kasey Spence and he did a great j I just bought my first new vehicle today and could not be happier with my experience. The salesman I dealt with was Kasey Spence and he did a great job tracking down the exact truck that I wanted. He handled everything very well and got me a great deal. I will definitely be coming back for future vehicles. More

Great buying experience! We stopped in on a Saturday just looking around. Kasey Spence came out to greet us and was very relaxed and professional. He wasn't pushy or in a rush We stopped in on a Saturday just looking around. Kasey Spence came out to greet us and was very relaxed and professional. He wasn't pushy or in a rush. At other dealerships, salesmen can be aggressive know-it-alls. Not in this case. He asked us what we were interested in and we picked out two vehicles to test drive. When it was all said and done, we ended up buying both! Our experience couldn't have been any better and the follow-up service after the fact has been second to none. Thank you to Kasey and the Reineke Ford Findlay team! More

Awesome Experience We enjoyed our car shopping experience with our special needs son. Salesman, Kasey Spence, made our son feel comfortable and we were easily guided to We enjoyed our car shopping experience with our special needs son. Salesman, Kasey Spence, made our son feel comfortable and we were easily guided to an appropriate match for our requirements. Our on way in to write up the truck sale my husband discovered a Must-Have Mustang! After lunch and many laughs with the staff and owner, one happy family left with two awesome vehicles! This was our first time to purchase at Reineke. We were impressed with the friendly, knowledgeable staff and the fair pricing. We look forward to future interactions with this dealership. More

Customer Focused Our Son recommended Reineke Family Ford when we were in need of a new vehicle. We were met on the lot by Kasey Spence. Kasey was very courteous, knowl Our Son recommended Reineke Family Ford when we were in need of a new vehicle. We were met on the lot by Kasey Spence. Kasey was very courteous, knowledgeable, and professional. We looked at Escapes and found one on line at their Lima Dealership which Kasey had delivered to Findlay. Our total experience with Kasey as well as the Dealership was excellent. We would highly recommend them. They truly are a customer focused Dealership. No pressure at all. They more than met our expectations. More

exceptional service I purchased a used heavy duty dually truck there in September for a great deal and the service was quick and friendly, they gave me a truck that was a I purchased a used heavy duty dually truck there in September for a great deal and the service was quick and friendly, they gave me a truck that was a very good deal, so i did not even have to haggle on the price, so I will continue to go there if I need service or my next new car. More

Professional and attentive, no pressure tactics! We recently purchased our 3rd vehicle from Reineke Ford in Findlay Oh. We have always been treated very well by everyone that works there. Our normal We recently purchased our 3rd vehicle from Reineke Ford in Findlay Oh. We have always been treated very well by everyone that works there. Our normal sales representative was on vacation when we came in this last time, so we got to meet Kasey Spence. Kasey treated us very well. He was very professional and was very attentive to our needs through the entire visit. More

The dealership personnel was super friendly, they treated me like family! I'll buy my next vehicle from them, the experience was that amazing. Have told everyone at work and my family to consider their next me like family! I'll buy my next vehicle from them, the experience was that amazing. Have told everyone at work and my family to consider their next vehicle purchase from them!! More

We purchased a vehicle (2012 Expedition $38000.00) and the full warranty, we started having problems and their service department will not fix them. Not sure why they take peoples money for warranties and the full warranty, we started having problems and their service department will not fix them. Not sure why they take peoples money for warranties and not grant the warranty. I will never buy from these people again. They got some kind of grease on our leather seats for brake pads and said they were not responsible for getting it off that we had to pay some business down the street $200 plus dollars to have it cleaned. The running board only works when it wants to and they said we had to pay full price to have that fixed after the $50 deposit we already paid to get that news. More

They sold my fiance` a used F350 4x4 Super Duty with the 6.0. They had previously worked on the engine prior to selling it to him. Less than 1 year later and less than 20000 miles later the engine needs to 6.0. They had previously worked on the engine prior to selling it to him. Less than 1 year later and less than 20000 miles later the engine needs to be tore down and overhauled. The dealership will not do anything other than cut labor cost. How is that going to help when the cost just to tear into it is $10000 dollars. Ford warranty refuses to help because they have already talked with the dealership. All we asked is that they cover 70% or 80% of the cost and they refuse. So we have taken action with the Better Business Bureau and our next step is a lawyer. They don't back what they sell, nor are they willing to work with helping there customers. SAD!? More