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Reineke Ford of Lima - Service Center

Lima, OH

4.7
52 Reviews

52 Reviews of Reineke Ford of Lima - Service Center

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October 01, 2024

Excellent service from start to finish. Decent cost for parts and labor. Will return again More

by bobflores1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy
Oct 02, 2024 -

Reineke Ford of Lima responded

Bob, it means so much to us to see your review! Thanks from the team at Reineke Ford Lincoln of Lima.

September 28, 2024

Reineke's have the most friendly, knowledgeable employees .If there's an issue, they direct me to the person that takes care of that issue and it is addressed and taken care of .I appreciate all if you and More

by Fern Cowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Michael, Jessica Dunlap , Jamie in service, JJ, and all in service and sales that has helped me.
Sep 30, 2024 -

Reineke Ford of Lima responded

Thank you for the glowing review! We're delighted to hear that our team at Reineke Ford Lincoln of Lima has been helpful and attentive. Your recommendations mean a lot to us!

September 21, 2024

Brandon was very nice and kept us informed. He was very helpful. Would ask for him again. We are very pleased!! More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 23, 2024 -

Reineke Ford of Lima responded

Thank you for the positive feedback! We're glad to hear Brandon provided excellent service and kept you well-informed at Reineke Ford Lincoln of Lima. We look forward to assisting you in the future!

September 20, 2024

Did a great job on my vehicle done quickly and under estimate great experience at Reineke! More

by derrickdaniel1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Jamie
Sep 23, 2024 -

Reineke Ford of Lima responded

Derrick, thank you for the great review. We look forward to seeing you again at Reineke Ford Lincoln of Lima!

September 20, 2024

Dealer service scheduler (Jaylun) was very kind and helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pick More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylun scheduler, technician unknown
Sep 22, 2024 -

Reineke Ford of Lima responded

Jim, thanks for sharing your experience. We're glad Jaylun provided excellent service at Reineke Ford Lincoln of Lima and apologize for the issues you encountered with the technician's work. Your feedback is valuable, and we'll address this to ensure it doesn't happen again.

September 19, 2024

Nice waiting area. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. More

by Abcdef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names.
Sep 20, 2024 -

Reineke Ford of Lima responded

Thank you for your patience and understanding. We're glad to hear the recall work is now complete, and we appreciate your feedback on our waiting area at Reineke Ford Lincoln of Lima!

September 11, 2024

Prompt friendly knowledgeable advisors who went the extra mile for me today answered all questions and got my service done quickly More

by jeffquerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany tasma
Sep 12, 2024 -

Reineke Ford of Lima responded

Jeffquerry, we're glad to hear our team at Reineke Ford Lincoln of Lima provided prompt and friendly service. Thanks for the positive feedback!

September 11, 2024

Excellent service department. Fortunate to get same day service. Peasant comfortable waiting area. Nice place. More

by Dixiecotner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. J.
Sep 11, 2024 -

Reineke Ford of Lima responded

We're glad to hear you had a great experience with our service department at Reineke Ford Lincoln of Lima. Thanks for the kind words!

September 11, 2024

The first time I used them for an oil change & tire rotation. Just moved back to the area. They did a good job! More

by dennis_ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Sep 12, 2024 -

Reineke Ford of Lima responded

Dennis, welcome back to the area! We're glad your first experience with Reineke Ford Lincoln of Lima was a positive one. Thanks for choosing us!

September 10, 2024

Great service. Friendly people. Car was done even before my appointment. I dropped car off early. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 10, 2024 -

Reineke Ford of Lima responded

Diane, we're so happy to hear that our team could get you back on the road in a timely manner! Safe travels, and we'll see you next time at Reineke Ford Lincoln of Lima!

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