Lexus of Montgomery
Montgomery, AL
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Donni, Tony, Tenille, and Angelo were a pleasure to work with on my purchase decision. Ashley in service is outstanding at her job! I love my new car! with on my purchase decision. Ashley in service is outstanding at her job! I love my new car! More
Employees are professional and courteous. Work was done quickly and thoroughly. Overall pleasant experience. Will definitely continue to use this dealership. Work was done quickly and thoroughly. Overall pleasant experience. Will definitely continue to use this dealership. More
All's well that ends well following my disappointing March 15th Lexus RX350H purchase. The Service Department finally located the missing key fob that got accidentally switched. The sales paperwor March 15th Lexus RX350H purchase. The Service Department finally located the missing key fob that got accidentally switched. The sales paperwork arrived in a timely manner so we could register the vehicle in Florida before the temporary tag expired. The RX350H is a joy to drive athough the layers of menu-related automation are challenging. For that reason I strongly suggest that you make arrangements before taking delivery for a knowledgable dealer specialist to allow sufficient time to cover automated seat set-up, cell phone/vehicle integration, navigation, cruise control and other features. Other than that, we got a fair market price for our trade in vehicle and all sales details were accomplished in a timely and competent manner. More
Purchased a Lexus RX350H at dealership on March 15, 2024. Traded a 2014 Lexus as part of sale which had missing key fob. They quoted price of key fob at $220 but billed my Am Exp at $330. Also never received Traded a 2014 Lexus as part of sale which had missing key fob. They quoted price of key fob at $220 but billed my Am Exp at $330. Also never received replacement fob or tracking number for fob. Dealer also had little knowledge of new RX 350h features. Suggest you look elsewhere for a more responsive dealer. A word to the wise. More
Carrie did a great job. She was very patient, helpful and accommodating. The delivery was great and I love my new car….named Carrie, of course! She was very patient, helpful and accommodating. The delivery was great and I love my new car….named Carrie, of course! More
Kevin always handles the service on my vehicle professionally. He lets me know what the cost will be up front and keeps me informed of the progress . vehicle professionally. He lets me know what the cost will be up front and keeps me informed of the progress . More