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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,501 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,501 reviews

October 08, 2024

Aaron was such a great help I’m so happy he was the person I worked with More

by FELICIAHER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Reliable Chevrolet - NM responded

Thank you, Felicia! We’re thrilled to hear that Aaron made a positive impact on your experience. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt supported. We appreciate your feedback!

October 08, 2024

horrible organization. mistaken billing. tried to bill 250 dollars more. there is always something at every service appt. More

by IVANGALLEGOS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
angel
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

It’s disappointing to hear about the ongoing issues you’ve faced during your service appointments, especially with the billing error. We take these matters seriously, and it’s important that we resolve this for you. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. If you prefer, you can also reach out to our Service Director, Cory Reeves, at creeves@vtaig.com or 505-338-5932 to ensure this is addressed promptly.

October 08, 2024

Everyone at the dealership was friendly. The online scheduling was easy to follow and concise. I was disappointed in the service though. I had set up an appointment for an oil change and More

by JAKEJ63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cord Trail
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

Jake, we understand your disappointment regarding the oil change experience and the lack of communication during your visit. The duration and cost of the service you described certainly warrant a discussion, especially concerning the inspection results you received. We want to ensure our customers receive the highest quality of service, and your concerns are important to us. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

October 08, 2024

If they have a question about a service they're supposed to perform they should call and ask. That's why they get a phone number. More

by MUNCHOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be when there is confusion around services, and we agree that clear communication is key. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 to discuss this matter further. Additionally, if you have any concerns or questions about the service being performed, Cory Reeves, our Service Director, is available at creeves@vtaig.com or 505-338-5932. We want to ensure everything is handled to your satisfaction, and they’re here to help clarify any details for you.

October 07, 2024

Excelente servicio al cliente de parte de kevin ! ! Gracias por el servicio y la cortesia brindada el dia de hoy More

by noemiordonez80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Kevin Rivera-Arteaga
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

¡Gracias, Noemi! Nos encanta saber sobre tu experiencia positiva con Kevin. Nuestro equipo se enorgullece de brindar un servicio excelente, y es genial saber que lo logramos. ¡Agradecemos mucho tus comentarios!

October 07, 2024

Worked with Brandon, he was super helpful and very efficient. He made sure we were taken care of More

by VKEETSO67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McLamb
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear that Brandon provided you with such great support. Our team is dedicated to ensuring every customer feels valued and taken care of. We appreciate your kind words!

October 07, 2024

AMAZING! !! Jessica is wonderful,professional,courteuos.,and amazing!! By far one of the BEST Sales Representative! More

by Pantrillo81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Rosenbarker
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Oct 09, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear about your positive experience with Jessica. Our team strives to provide exceptional service, and it's fantastic to know that she made such a great impression. We appreciate your kind words!

October 07, 2024

We've purchased several cars from Reliable in the past, but after experiencing a few hiccups, we ended up going elsewhere for our cars. However, we recently decided to return, and we're so glad we did. Gar More

by MELDBUTLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Moore
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear about your positive experience with Gary! Our team strives to provide exceptional service, and it’s great to know we met your expectations. Thank you for returning to Reliable; we look forward to assisting you with your future car purchases!

October 06, 2024

They were super helpful and understanding of our circumstances. We loved our experience and will recommend to other. More

by carmelag9502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rivera-Arteaga
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

Carmela, thank you for your kind words! We’re thrilled to hear you had a great experience and that our team was able to assist you. Your recommendation means the world to us. Looking forward to serving you and your friends again in the future!

October 06, 2024

Was a good place to get a car in town very good help and effort More

by carlitosotero13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rivera-Arteaga
Report | Print
Oct 08, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your support. If there's anything we can do to earn that fifth star next time, let us know!

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