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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,651 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,651 reviews

October 22, 2024

Agent was very courteous and helpful. Reviewed and explained all service work being done. T More

by smythdeb08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 24, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic review! We're thrilled to hear that our agent provided you with courteous and helpful service. Clear communication is a priority for us, and it’s great to know you appreciated the detailed explanations. We look forward to serving you again!

October 22, 2024

almost 4 hours to complete an oil change. Way too long. Especially since I originally was going to wait. More

by Scott Hoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan...?
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Oct 25, 2024 -

Reliable Chevrolet - NM responded

We understand that a nearly four-hour wait for an oil change is far from ideal, especially when you planned to wait for the service. We strive to provide timely service and appreciate your feedback, as it helps us improve. To discuss this further, please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Alternatively, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 22, 2024

The process was very smooth and Roberto was a great help. He helped me through the financing process and was very knowledgeable. More

by Logan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Reliable Chevrolet - NM responded

Logan, we’re thrilled to hear about your smooth experience! Roberto truly goes above and beyond to assist our customers. Thank you for sharing your positive feedback; it helps us continue to improve and provide exceptional service. We appreciate your support!

October 22, 2024

I would give zero stars if I could. Three weeks of having my vehicle to only be told I had to put a new battery in it before it could be further diagnosed, because the service area at t More

by ANGELADOBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Dennis, Ryan Maccray, Ryan Pearce
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Oct 25, 2024 -

Reliable Chevrolet - NM responded

Angela, we strive for clear communication and to provide accurate diagnostics, so we're sorry to hear that we did not meet your expectations in this instance. To address your concerns further, we encourage you to contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Alternatively, you can reach out to Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 22, 2024

First experience here. While it was clean, comfortable, and professional I was underwhelmed at how slow the service was. I understand service writes have very little contro More

by CODYMELLOR82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one gave me their name or card.
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Oct 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Cody. We're glad you enjoyed our customer service and the quality of your oil change. We appreciate your patience and will work on improving our time estimates. Your experience matters, and we look forward to serving you better during your next visit!

October 22, 2024

Service was professional, friendly and very convenient. Our visit was all we could ask for. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 23, 2024 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had a great experience with us. Providing professional and friendly service is our priority, and we’re glad it met your expectations. Looking forward to welcoming you back soon!

October 22, 2024

Aaron was very informative and helpful. My wife and I both have mobility issues, Aaron was considerate and slowed his pace to match ours, which is a rare thing these days. Everyone we me More

by mikem721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady who helped us through all the paperwork was I incredibly helpful and personable unfortunately I can't remember her name
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Oct 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience, Mike! We're thrilled to hear that Aaron and our team were able to provide you and your wife with the support you needed. We strive for a welcoming environment and appreciate your kind words. Looking forward to seeing you again!

October 22, 2024

A very quick process! Employees and staff were friendly and helpful for any and all questions. More

by TorelloDante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Buerke, Kevin Rivera-Arteaga
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Oct 23, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a quick and positive experience with our team. Your kind words about our staff mean a lot to us. We’re here to help anytime you need!

October 21, 2024

I hate the fact that I could only take my automobile to the dealer that I bought it from for the maintenance package and I will not ever buy a other maintenance package agin More

by KENNETHJARAMILLO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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October 21, 2024

Very nice and professional. Kept me updated with what was going on with my vehicle. More

by BABSPIERCE813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Report | Print
Oct 22, 2024 -

Reliable Chevrolet - NM responded

Thanks for your kind words! We’re glad to hear you appreciated our professionalism and communication. Keeping our customers informed is a top priority for us. We look forward to serving you again!

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