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Reliable Chevrolet - NM

Albuquerque, NM

4.7
5,657 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,657 reviews

October 12, 2024

We had a positive experience purchasing or vehicle from Reliable. We received a callback promptly after submitting an inquiry. Reliable is responsive but not pushy. Our salesman, Benjamin Henry, was knowle More

by Steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Ethan was exceptional and ensured phenomenal service the whole time. He Promised and delivered for a very difficult customer. More

by encinjomary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear about your positive experience with Ethan. Our team is dedicated to providing exceptional service, and it's great to know that he met your expectations. We appreciate your feedback and look forward to serving you again!

October 12, 2024

Ethan was exceptional, provided great service and made us super satisfied. Friendly and made sure we were satisfied. 😎 More

by tiffers1178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear Ethan made such a positive impact during your visit. Your satisfaction means everything to us, and we can't wait to welcome you back soon!

October 12, 2024

Took my car in two days after I bought it for a problem with my tire. They “fixed” it quick but didn’t complete the whole problem. Need to go back for them to reset items. Waste of time and gas. More

by Psauser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McLamb
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We appreciate your feedback and are sorry to hear about your experience. We strive for thorough service and understand the inconvenience of having to return. Your input helps us improve, and we’re committed to ensuring your next visit is seamless. Thank you for bringing this to our attention!

October 12, 2024

Took my truck in to get fixed and pick it up payed over $600.00 hundred dollars for it not to be fix. They charged over $450.00 to look at my truck for a $50 part to change out and didn't even fix my truck More

by Raymund Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be to invest time and money into repairs, only to feel unsatisfied with the outcome. Our goal is to provide reliable service, and it's concerning to hear that we fell short in your case. We would appreciate the opportunity to address your concerns directly. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. You can also reach out to Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. We are here to help resolve this matter and restore your confidence in our service.

October 12, 2024

It is a clean dealership. It is well laid out. You feel comfortable being there? Salesman are knowledgeable. More

by AARTBROWN1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Cardenas
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had a great experience at our dealership. Our team takes pride in providing a clean and welcoming atmosphere. Your feedback about our knowledgeable sales staff means a lot to us. We look forward to seeing you again!

October 12, 2024

A special thank you to Tom & Ethan! They are great👍🏼looking forward to a wonderful experience with my new truck. More

by nenearnold55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a fantastic experience with Tom and Ethan! Enjoy your new truck, and we look forward to serving you again. Thank you for the great feedback!

October 12, 2024

3 hrs to long for oil change they don't carry my filters n have to order them each service very frustrating More

by DALLASWILLIAMS2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Dallas! We’re glad you had a good overall experience, but we understand the wait and filter availability can be frustrating. We’re working to improve our inventory and service times. Your input helps us get better, and we appreciate your patience!

October 12, 2024

Pleasant service staff. Car finished ahead of scheduled time. All issues explained thoroughly and in an understandable manner. More

by MRENEE.HOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic feedback! We're thrilled to hear you had a positive experience with our team and that your car was ready ahead of schedule. Providing clear explanations is important to us. We look forward to serving you again!

October 12, 2024

After going into other Chevrolet dealers, I met Daniel Harnack, here at Reliable Chevrolet. He made the whole purchase process very easy and made me feel very confident with my purchase. I would definitel More

by Cesar Olivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL HARNACK
Oct 14, 2024 -

Reliable Chevrolet - NM responded

Cesar, we’re thrilled to hear about your positive experience with Daniel at Reliable Chevrolet! Thank you for recommending us. We're dedicated to making the car-buying process as seamless as possible, and your feedback means a lot to our team. Enjoy your new vehicle!

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