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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,629 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,629 reviews

May 23, 2025

Benjamin Henry went above and was very professional and would always recommend him to family and friends More

by Badge_bunny1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear about your positive experience with Benjamin Henry. Our team works hard to provide top-notch service, and it’s great to know that you would recommend us to others. We appreciate your support!

May 22, 2025

Staff lost my keys while serviced. Never found. Maybe stolen by staff?Disrespectful sales reps. Also found white powder all over my floor mats where they put plastic down while working More

by DAVISTYRONE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech/sales rep not listed
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May 27, 2025 -

Reliable Chevrolet - NM responded

We understand how concerning it must have been to leave your vehicle in our care and walk away feeling this way. It’s deeply troubling to hear about the condition in which your vehicle was returned and that you didn’t receive the follow-up communication you were promised. That's not the kind of experience we want anyone to have. We take matters like this very seriously and would like the opportunity to speak with you directly to ensure your concerns are properly addressed. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or you may also contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

May 22, 2025

Never had problems with them until last service. Vehicle was returned with oily hand prints on bumper, grill, door, roof, both side steps, and headliner. Will not take my truck back to them for serv More

by Demonebrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate service rep
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May 27, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is for your vehicle to be returned in pristine condition, and we regret that this was not the case during your last visit. We’d appreciate the opportunity to discuss this further and make things right. Please feel free to reach out directly to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

May 22, 2025

Great service and knowledge of the vehicle, thank you again Eddie for staying late to make sure my purchase went smoothly More

by eugenechavez2332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Reliable Chevrolet - NM responded

Thanks, Eugene! We're thrilled to hear about your positive experience. Eddie truly goes above and beyond for our customers, and we appreciate you recognizing his efforts. Enjoy your new vehicle!

May 21, 2025

Very efficient and time effective process in getting my son's first car. Very grateful to these guys! Would highly recommend! More

by firmejae777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Supervisor
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May 22, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with us. Helping find your son's first car is a special moment, and we're glad we could make it efficient and enjoyable. We appreciate your recommendation!

May 21, 2025

Second vehicle with Reliable, already planning a third! They had quite a bit of cars to choose from, but we found the one we liked. The whole team was great! More

by Arh121715@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you found your second vehicle with us and enjoyed the experience. Our team works hard to provide a great selection and service, and it’s rewarding to know you’re planning a third purchase. We look forward to helping you again soon!

May 20, 2025

Made three truck payments before they could even look at my truck under warranty gave it back with two bad batteries wher they had to charge or boost my new truck 5 time while in service shop and still had More

by AJ Orona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be to face repeated battery issues, especially with a new vehicle. It’s clear that your expectations weren’t met, and we recognize how important it is for you to feel confident in the service and support you receive. While your concerns involve several layers, including warranty coverage and diagnostic outcomes, we want to ensure the right people follow up with you to address the remaining concerns. For assistance with your warranty or reimbursement inquiry, please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. If you’d prefer to speak directly with our Service Department, Cory Reeves, our Service Director, is available at creeves@vtaig.com or 505-338-5932.

May 20, 2025

Service desk was very professional, fast. What I also noticed he research all my services was done and made sure all the warranty was updated. I will definitely come back in the future. More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
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May 22, 2025 -

Reliable Chevrolet - NM responded

Thanks, Enrique! We're thrilled to hear you had a great experience with our service desk. Our team takes pride in providing thorough and efficient support, so your feedback means a lot. We look forward to serving you again in the future!

May 20, 2025

Everyone was polite and respectful even the team members that I was not working with. I felt valued. More

by deloras.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Chevrolet - NM responded

Deloras, we're thrilled to hear you had such a positive experience! Our team strives to create a welcoming environment, and it's great to know you felt valued. Thank you for your kind words and support!

May 20, 2025

He is an amazing person and salesman. He has great customer service skills. Great! Awesome! More

by ChristinaBoling30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Chevrolet - NM responded

Thanks, Christina! We’re thrilled to hear you had such a positive experience. Our team strives to provide excellent service, and your feedback motivates us to keep it up. We appreciate your support!

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