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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,871 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New ...
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,871 reviews

July 26, 2024

It has always been an easy in and easy out process. Techs are always courteous and helpful. More

by Sm12montano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Solano
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July 25, 2024

UN-Reliable service with mistakes made with scheduling etc. Waste of 6 hours. We should've gone elsewhere More

by FAYEBAILON94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brennon
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Aug 05, 2024 -

Reliable Chevrolet - NM responded

We apologize for the inconvenience you experienced with our scheduling and service. We strive to provide reliable and efficient service to all our customers. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. We appreciate your feedback and would like the opportunity to make this right.

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July 25, 2024

Too much pressure to go with their recommended credit union. Listen to your customers' preference. More

by Monnet87120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Buerke
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Aug 05, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your feedback with us. We apologize for any pressure you felt regarding the credit union recommendation. Your preferences are very important to us, and we want to ensure your experience is positive and aligned with your needs. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience to discuss this further.

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July 25, 2024

Every single person we have dealt with has been friendly, helpful, and professional. Service is speedy and done right. More

by ljtj00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2024

Great to work with very well versed easy to work with will be glad to recommend Roberto to anyone More

by Rickgrace9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2024

Very friendly and attentive customer service . Our vehicle was done on time. No problems at all. Nice atmosphere More

by MINITREZ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katarina
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July 25, 2024

Very nice, very helpful and have always had a good experience at this dealership! Keep up the good work. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2024

The Reliable team worked very hard to help me fined the vehicle that was perfect for me. Closing the deal was seamless. More

by Beto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2024

They greeted as I entered the service department. I waited on my vehicle to be serviced and they completed my oil change & I was out in an hour. Great service. More

by MCCOY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron williams
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Jul 30, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear that our team greeted you promptly and completed your oil change efficiently. Providing great service in a timely manner is our goal, and we're pleased that we met your expectations.

July 24, 2024

Great customer service. Willing to work numbers with you so your comfortable. Great deals, good employees More

by annaleigh.1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Reliable Chevrolet - NM responded

Thank you for your fantastic review! We're delighted to hear that you had a great experience with our customer service and found our team accommodating and helpful. It's our goal to ensure our customers are comfortable and satisfied with their deals. We appreciate your kind words and look forward to serving you again in the future!

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