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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,632 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,632 reviews

April 12, 2024

This is the Worst dealership I have ever dealt with in my 66 years. I took in my 2023 Chevy Silverado LT 1500 4x4 5.3L for a reapply the zektech sealer and my truck went in clean and just washed. When I r More

by odc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia Charles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Podhajecki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rivera-Arteaga
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Apr 16, 2024 -

Reliable Chevrolet - NM responded

Our light car washes are complimentary and not meant to be a full detail. We appreciate your feedback and should you wish to discuss this further, please reach out to our service department.

Apr 16, 2024 -

odc57 responded

I understand car washes but my my vehicle was taken in for a reapply the ZekTech Coating not a car wash !!! I spent a whole day re-washing the truck and have been trying to buff off all the spots left on the paint without any luck. I will definitely be taking this issue up with the service manager. If I receive no help I will then see what GM can do about it !!! PS: When I picked up the truck and pointed out the problem with the service advisor all he could say I’m sorry we are having problems with our detailing team. No xxxx …

April 12, 2024

When I visit the dealership everyone was nice and helpful. The salesman was very helpful More

by catherinecoriz68
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kirkpatrick
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Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 12, 2024

Very quick and professional. The customer service was great and seemed to understand what I was needing More

by petuniapb2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 12, 2024

Nice people, comfortable, willingly open to work with any situation (specifically Marcos Gallegos) we’ll definitely be coming back for another vehicle More

by cordellastoledo10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Pando-Gallegos
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Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

It took 3 hours for an oil change that was scheduled. At drop off I let them know the number they had on file was incorrect and gave the correct number. Also told them I would be waiting in the lobby. Th More

by ACORDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Apr 15, 2024 -

Reliable Chevrolet - NM responded

We’re disappointed to hear there was miscommunication with our team and we’d like to look into this situation for you. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

April 11, 2024

Very helpful in accommodating needs, to adjust to customer respectful and easy going, I would gladly refer another person More

by Castaneda.jacob22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

The service was very good. Jaden Bradley was very helpful and friendly. He was able to reconnect my phone to the car. More

by lenandshirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

Nice people working there and convenient location. Also, it is nice to get to use coupons. More

by GUTTRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

I couldn’t recommend Jesse in sales more. Efficient and helpful. Although I wouldn’t recommend this service department, I had more issues with them then anyone could imagine More

by Taylor Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 11, 2024

Not reliable, did not live up to the name reliable very unhappy with service. No one called me to give me up dates on my truck. I always had to call. More

by STEVENALARCON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Apr 15, 2024 -

Reliable Chevrolet - NM responded

We’re disappointed to hear there was miscommunication with our team and we’d like to look into this situation for you. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

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