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Reliable Chevrolet - NM

Albuquerque, NM

4.7
5,651 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,651 reviews

March 05, 2025

Bryan is extremely helpful, friendly, and Informative. He help us every possible way to get us into a vehicle we needed for our small family. We truly appreciate him. More

by valynrosetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Reliable Chevrolet - NM responded

Thank you for the wonderful feedback! We're thrilled to hear that Bryan provided you with the support you needed. Your family's satisfaction is our top priority, and we appreciate you sharing your experience. Enjoy your new vehicle!

March 04, 2025

Brandon was very knowledgeable when showing me and selling me my car! He went out of his way to answer all of my questions and make me feel confident with my purchase. He continues to make himself ava More

by Dixiechacon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian our finance man was also great and very helpful!, Brandon McLamb
Mar 06, 2025 -

Reliable Chevrolet - NM responded

Thanks for the awesome review! We're thrilled to hear about your positive experience with Brandon. Our team is always here to help and ensure you feel confident in your purchase. Enjoy your new car!

March 04, 2025

Not happy made an apt for 10:30 am for a battery test showed up early and by noon my car was not even looked at yet. 13:28 finally got car back. More

by BOONDOCKSAINTS9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cort and alyssa from service
Mar 06, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be when service does not meet expectations. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

March 04, 2025

This dealership is busy and seems to be overbooked for service. As it seems this day was. My appointment was at 9:30. My vehicle was ready at 12:00pm. As I saw it was driven out and parked. Service pe More

by missysmom02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cord
Mar 06, 2025 -

Reliable Chevrolet - NM responded

We understand that your appointment was at 9:30, and you waited until 1:00 for checkout, which is not the level of service we strive to provide. We apologize for the inconvenience and appreciate your patience. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further.

March 04, 2025

Very great experience! Works super hard to find best deal! Won’t stop trying till they give you the best! More

by raymond.benally.14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Raymond! We're thrilled to hear you had a great experience and appreciated our team's dedication to finding the best deals. Your satisfaction is our top priority, and we look forward to helping you again soon!

March 03, 2025

A week or so after we bought a truck, Cory from the service department called me and said there was something they forgot to do before we took the truck. He said they needed to plug into the OBD connec More

by patrickcj5
Service Communication
Recommend Dealer
No
Employees Worked With
Tristano Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Madrid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

patrickcj5 responded

The actual purchase of the truck was OK, except for the finance guy trying his best to shove an extended warranty down my throat relentlessly. For 45 minutes he would not take no for an answer. HE made it sound like GM's quality was so bad that we would undoubtedly need an extended warranty.

Mar 05, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it must be to receive conflicting information and to feel like your concerns aren’t being addressed properly. Clear and consistent communication is essential, and we regret that this situation has left you questioning our integrity. We want to make things right and ensure that all necessary steps are completed for your truck. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, so we can review what happened

Mar 06, 2025 -

patrickcj5 responded

Tried to call Patricia, and tried to call Cory. No answer.

March 03, 2025

Scheduled me quickly, got me in and out efficiently. Cost was comparable to the quick lube places. More

by hlowrie5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 04, 2025 -

Reliable Chevrolet - NM responded

Thank you for your feedback! We're glad to hear that we were able to get you in quickly and efficiently, and that our pricing was competitive. We appreciate your business and look forward to serving you again in the future!

March 03, 2025

Used Hyundai IONIQ5 car that I bought from Reliable Chevrolet is in excellent condition. Jesse Olguin is the sales person who helped me who maintained very good communication throughout the buying Germ More

by VIVEKMB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Reliable Chevrolet - NM responded

Thank you for your great review! We're so glad to hear that you're happy with your used Hyundai IONIQ5 and that Jesse Olguin provided excellent communication during your purchase. We're also happy that Chris, our finance manager, was able to assist you in the process. We truly appreciate your feedback and look forward to assisting you again in the future!

March 03, 2025

Enjoyed the time there . Staff very knowledgeable and very prompt! And free rides to and from home!! With Lyft. More

by Linda Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Canas. Service Advisor
Mar 05, 2025 -

Reliable Chevrolet - NM responded

Knowledgeable staff, prompt service, and free rides? We're glad you enjoyed it! Thanks!

March 02, 2025

I will never be back no integrity or accountability. Very disappointed. Charged more than what I was told. Pulled out with a flat tire then Lied to me and said tech fixed for free but failed to note More

by apodaca1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan mccray
Mar 04, 2025 -

Reliable Chevrolet - NM responded

It is concerning to learn that you felt there was a lack of integrity and accountability during your visit. We strive to provide transparent and quality service, and it seems we fell short in your case. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further and help resolve your concerns.

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