Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,469 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
Contact Dealership
View Awards

9901 Coors Blvd NW

Albuquerque, NM

87114

Directions

By Type

Showing 5,469 reviews

January 22, 2025

Service was good this time around I only wish they would have told me of recommended service before I left the shop I would have had them do that service yesterday instead of now having to make another trip More

by Garlotte
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilo
Report | Print
Jan 23, 2025 -

Reliable Chevrolet - NM responded

Garlotte, thanks for the fantastic rating! We're glad you had a positive experience. We appreciate your feedback about service recommendations and will work on improving communication. We look forward to seeing you again soon!

January 22, 2025

It was a great experience at Reliable. Bryan was very detailed with the information and he was helpful More

by kanishachavez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sanchez
Report | Print
Jan 24, 2025 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're thrilled to hear that your visit was great and that Bryan provided detailed information and helpful service. We take pride in ensuring our customers feel well-informed and supported throughout their experience. Your kind words mean a lot, and we look forward to assisting you again in the future!

January 22, 2025

Reliable has had my truck since Aug 22, 2024 and I still don’t have it back. Communication is horrible. Every action is reactive, not proactive. Internal communication is non-existent. Dealing with reliable More

by robm.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept Managers - present and former
Report | Print
Jan 24, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be to be without your truck for such an extended period and to feel that communication has fallen short. We strive to provide proactive and seamless service, and it’s disappointing to hear that we missed the mark in your case. We take your feedback seriously and want to ensure we address these concerns thoroughly. We encourage you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932, for further assistance.

January 22, 2025

Everyone was nice, and understood my frustrations prior and made it an awesome experience, thank you! I will say, the like 6 texts and calls I got a few days before I could go in were a bit frustrating bec More

by RHYmEUNDREASON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivory Cooper
Report | Print
Jan 24, 2025 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear that our team was able to address your frustrations and turn things into an awesome visit. Your kind words about their service mean a lot to us. We appreciate your honest feedback regarding the communications before your appointment. Striking the right balance is important, and we’ll certainly take your comments into consideration to ensure a smoother process in the future. We’re grateful for your understanding and your support!

January 22, 2025

Ethan was wonderful! He is very knowledgeable and polite and a great asset to your company, More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Lisa! We're thrilled to hear you had a great experience with Ethan. His dedication and expertise truly make a difference, and we appreciate you taking the time to share your thoughts!

January 22, 2025

This is the second vehicle I have purchased from Reliable. They strive to keep the customer happy and make the car buying experience a positive one. More

by lovato.gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Rosenbarker
Report | Print
Jan 24, 2025 -

Reliable Chevrolet - NM responded

Thank you for choosing us for your second vehicle purchase! We’re thrilled to know that our team’s dedication to customer satisfaction and creating a positive car-buying experience stood out to you. It means a lot to have your continued trust and support, and we look forward to assisting you again in the future. Enjoy your new vehicle!

January 21, 2025

Roberto was amazing he made this whole experience fun and as painless as possible. He was extremely knowledgeable and patient with all the cars we asked to see. More

by Buckettagain1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had such a positive experience with Roberto. His expertise and approach make all the difference. We appreciate your feedback and look forward to welcoming you back for your next car adventure!

January 21, 2025

Emilio did an amazing job in coordinating the recall service and getting me a Lyft ride home. He was courteous and kept me informed on the progress. Reliable has the right man on the job. More

by jsntrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Report | Print
Jan 22, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear about your positive experience with Emilio. Our team prides itself on excellent service, and it's great to know he made your recall service smooth and stress-free. We appreciate your feedback and look forward to serving you again!

January 21, 2025

Courteous service advisors. I'm kept informed on my car's progress and estimated time of completion More

by ednamoffett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Reliable Chevrolet - NM responded

Thank you, Edna! We’re thrilled to hear you had a great experience with our service advisors. Keeping you informed is a top priority for us. We appreciate your feedback and look forward to assisting you again!

January 21, 2025

Our sales associate explained the different options available on the vehicles we were interested in. He also followed up to make sure we were happy with our purchase and rhe process More

by ROSALINDACARILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Reliable Chevrolet - NM responded

Thank you, Rosalinda! We're thrilled to hear that our sales associate provided you with great options and support throughout your purchase. Your satisfaction is our top priority, and we appreciate your feedback!

1
...
63
64
65
...
547