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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
920 Reviews
Call Service Center (505) 216-2993

920 Reviews of Reliable Chevrolet - NM - Service Center

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December 14, 2024

Ryan was awesome as always. My service experience was phenomenal as always. Thank you Reliable Chevrolet. More

by TONY PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thanks, Tony! We're thrilled to hear you had a phenomenal experience with Ryan. Our team always strives to deliver top-notch service, and your feedback means a lot to us. Looking forward to welcoming you back to Reliable Chevrolet!

December 13, 2024

The service Reliable Chevrolet provided from start to finish was above standards and efficient. Thank you More

by JARAMILLO49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Deeds, Aaron
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had such a positive experience with Reliable Chevrolet! Our team works hard to provide top-notch service, and your feedback means a lot. Thank you for choosing us and sharing your thoughts!

December 13, 2024

Extremely satisfied would be an understatement on how my experience was here at Reliable Chevrolet. The service techs are the most professional, trustworthy, and reliable when working on your vehicle. Super More

by Issac Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thanks, Issac! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service techs truly mean a lot to us. We appreciate your trust and look forward to helping you again in the future!

December 13, 2024

Service person was very nice, the only thing I want to complain about is the time it took for the service to get done it should not take 5 hours to do. An oil change and recharge a computer. I called aft More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

We understand your frustration regarding the extended wait time and the lack of communication about your vehicle's readiness, especially given your three-hour drive from out of town. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Alternatively, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

December 12, 2024

They were fast and efficient. They explained everything to me as I understood it all with no problems More

by STEVEN.HERRERA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYHAN BAHADIRLI
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Buerke, Fernando Cufre, Ivory Cooper, Lino Diaz
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Dec 13, 2024 -

Reliable Chevrolet - NM responded

Thanks, Steven! We’re thrilled to hear you had such a positive experience. Our team always aims to provide clear communication and quick service. Your feedback motivates us to keep up the great work!

December 10, 2024

Service advisor was excellent service preformed was excellent but received a large scratch on the rear bumper not noticed till arrived home figures More

by DMR3470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan mc
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Dec 11, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're thrilled to hear you had excellent service from our advisor. We're sorry to learn about the scratch on your bumper. Your experience is important to us, and we appreciate you bringing this to our attention.

December 09, 2024

I've always been greeted and treated well My only thing is I set appointment and consistently service is running longer than said time. I couple of time as long as one hour or two. More

by SINGHJOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Report | Print
Dec 10, 2024 -

Reliable Chevrolet - NM responded

We understand that timely service is important, and we apologize for any inconvenience caused by the delays you've experienced. We strive to provide accurate time estimates, and we will look into ways to improve this moving forward. If you'd like to discuss your experience further or if we can assist you in any way, please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

December 07, 2024

Always very nice and accommodating. Do a great job explaining things that need to be done, as well as things that don’t need to be done. More

by ROBEAST41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
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Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you had a positive experience and appreciated our team's clear communication. Your satisfaction is our top priority, and we look forward to continuing to provide great service.

December 07, 2024

Helpful, took less time than quoted but having spent $2300.00 plus, I expected at least a car wash. More

by Anthony Berger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray, service advisot
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Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Anthony! We're thrilled you had a positive experience and appreciate your investment. We understand the value of those little extras, and we’ll certainly take your suggestion into consideration for future services. Your satisfaction is our priority!

December 06, 2024

Always on top of everything, Very nice people that work there and they are always in a good mood. More

by armando.gandarilla50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Armando! We're thrilled to hear you had such a positive experience with our team. We pride ourselves on our customer service and will keep the good vibes going! Your support means a lot to us.

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