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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
921 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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921 Reviews of Reliable Chevrolet - NM - Service Center
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November 14, 2024
Worst service ever. This is the third time I have had bad service at this center This is the third time I have had bad service at this center More
by violavpowers
Employees Worked With
Dealt with two employees of the service center and the manager of the service center, but do not know their names
November 14, 2024
Finished my vehicle earlier than expected with an appointment. Getting an appointment is too long of a wait. Overall good service and answered all my questions. appointment. Getting an appointment is too long of a wait. Overall good service and answered all my questions. More
by Jgriego13
Verified CustomerEmployees Worked With
Service Center
November 14, 2024
The level of service I received from my advisor is the service I would expect to receive from a 5* Restaurant. Attentive, kind, professional, humorous, and outright wonderful are the words I would use to service I would expect to receive from a 5* Restaurant. Attentive, kind, professional, humorous, and outright wonderful are the words I would use to describe the service. They were there for me for my issues, treated me perfectly, took care of me like family, and saved me like only superheroes could. I will always bring my vehicle back to Reliable Chevrolet going forward. More
by RYPIERCE018
Employees Worked With
Other Employees :
Cory Reeves
November 13, 2024
They had my truck sitting in their lot for 10 days without even looking at it! On the 11th day the Manager said I can pick it up and they will call me when I'm next in the queue. Took it back and the without even looking at it! On the 11th day the Manager said I can pick it up and they will call me when I'm next in the queue. Took it back and they had it another 4 days to complete the work. My window is still squeaking. Reliable is making my decision to write a review and very bad review very easy for me. My review will start by saying Reliable should rename itself UNRELIABLE. More
by EMS018
Employees Worked With
Cord
November 12, 2024
I recently had an extremely disappointing experience with Cory, the Service Department supervisor. The communication was severely lacking throughout the entire process. My car took an unreasonably long time Cory, the Service Department supervisor. The communication was severely lacking throughout the entire process. My car took an unreasonably long time to be fixed, and I was left in the dark about the progress most of the time. When I finally received my car back, it was shockingly dirty both inside and out. To make matters worse, there was a crack in the windshield that wasn't there before. This level of customer service is unacceptable, and I expected much better care and professionalism. Overall, this experience has left me feeling frustrated and dissatisfied. More
by MIADAASY
Employees Worked With
Services Department Manager Cory
November 12, 2024
Check in was great. The wait for an oil change was too long. Confusion over a sent message to me was relieved after I left. The service rep was good to fix the problem. The wait for an oil change was too long. Confusion over a sent message to me was relieved after I left. The service rep was good to fix the problem. More
by JOENABQ
Employees Worked With
Ryan
