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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
926 Reviews

926 Reviews of Reliable Chevrolet - NM - Service Center

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October 10, 2024

Angel in Service went above and beyond for me and made sure I was happy with my truck. I will highly recommend him to my friends More

by ASANCHZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ángel Baros and Brad in Sales
Oct 11, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Angel in Service exceeded your expectations. Your recommendation means the world to us, and we look forward to helping more customers like you.

October 10, 2024

In 1988 I bought a 1988 silverado before I left Albuquerque I loved that truck have bought 10 more sense then when back in town I always use Reliable for service. More

by JARVISCLASSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks, Jarvis! We're thrilled to hear about your long-standing loyalty and love for your Silverado. It's fantastic that you've trusted us with your service needs over the years. We look forward to continuing to provide you with great service for many more vehicles!

October 10, 2024

Had a scheduled appointment for 8AM but when I arrived they said that there were no appointments scheduled. However the service attendant got me scheduled and oil change was completed just under 2 hours. More

by NUNWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray
Oct 11, 2024 -

Reliable Chevrolet - NM responded

We apologize for the scheduling mix-up and appreciate your understanding. We're glad our team was able to assist you promptly. Your feedback is valuable as we work to improve our online scheduling system. We hope to serve you better next time!

October 10, 2024

They lost my keys. Took an hour for them to bring my truck out. When tech brings my truck around he slammed on the brakes and locked up the tires. Would not recommend n More

by cole_lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon McLamb
Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to deal with delays and the issue with your keys. That experience does not reflect the level of service we aim to provide. Your feedback is important, and we'd like the opportunity to address your concerns directly. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Additionally, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 10, 2024

Excellent! Ryan was very helpful. Service complete when they said it would be. Thank you! More

by HASNMAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 11, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear that Ryan provided excellent service and met your expectations. Your feedback motivates us to keep delivering great experiences. We appreciate your support!

October 10, 2024

After all said and done Reliable Chevrolet N. M proved their business name is important. Thanks to the friendly and courteous employees of all departments for the wonderful experience.I am satisfi More

by NONE23
Recommend Dealer
Yes
Employees Worked With
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had such a positive experience with our team. Our commitment to reliability and customer satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future!

October 10, 2024

Brought my Tahoe in at 8:00am and it wasn't completed until 6:00pm. More

by TWEETYSUAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Oct 11, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We appreciate your patience and are glad your Tahoe is ready. We strive to balance quality and efficiency, and your experience helps us improve. Hope to see you again soon!

October 09, 2024

I have always had a great experience with this dealership. They are quick and thorough. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Oct 11, 2024 -

Reliable Chevrolet - NM responded

Thank you, Lori! We're thrilled to hear you’ve had such positive experiences with us. Our team strives for efficiency and quality, and your feedback means a lot. We look forward to assisting you again in the future!

October 09, 2024

Cord trail go out of way to get it done very helpful need more worker like cord trail thank one again for the great job More

by NEZARAGON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cord trail
Oct 11, 2024 -

Reliable Chevrolet - NM responded

Thank you for your awesome feedback! We're thrilled to hear that Cord Trail made such a positive impact. We appreciate your support and look forward to continuing to provide great service!

October 08, 2024

Aaron was such a great help I’m so happy he was the person I worked with More

by FELICIAHER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Reliable Chevrolet - NM responded

Thank you, Felicia! We’re thrilled to hear that Aaron made a positive impact on your experience. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt supported. We appreciate your feedback!

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