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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
927 Reviews

927 Reviews of Reliable Chevrolet - NM - Service Center

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September 28, 2024

Service rep spared time to overlook the car. Service time was acceptable with the vehicle out for a few hours as anticipated (Multi-point inspection, and alignment.) However, I approved the moun More

by dsutherland0107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
September 28, 2024

I was sold a 2021 Chevrolet Colorado with a check engine light that came on ten days after purchase. I took it to the dealership and the problem was fixed, I hope. I haven’t had any other issues, and I hope More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Cardenas
Oct 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience, Samuel. We're glad to hear the issue was resolved quickly and appreciate your understanding. If you have any concerns in the future, we're here to help ensure your experience remains positive. Your satisfaction is important to us!

September 28, 2024

Much improved experience and wait time over previous visits. Thanks for making it better, keep it up! More

by joelabq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron and Ryan in service
Oct 01, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you noticed the improvements in your experience and wait time. Your feedback motivates us to keep enhancing our services. We look forward to seeing you again soon!

September 28, 2024

Everyone from start to finish was extremely helpful and knowledgeable in all aspects of what we were having done. Most of all, I truly appreciated the kindness of each person. More

by eltalkred2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Deeds
Oct 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team made such a positive impact on your experience. Kindness and knowledge are at the heart of what we do, and it’s great to know we delivered. We look forward to serving you again!

September 27, 2024

We were helped by Amy and she helped us find the perfect vehicle for our family. It was exactly what we were looking for. She was kind and has great customer service. More

by Celia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Ryan Pierce was very professional and took care of all the services my truck needed. Great Service Visit! More

by ccaudle91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Oct 01, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear that Ryan provided you with professional service and took great care of your truck. Your satisfaction is our priority, and we look forward to serving you again in the future!

September 26, 2024

Was very impressed with the professionalism displayed by everyone. My truck runs great. Fixed problem. More

by SHARKY3733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our team and that your truck is running smoothly. Your satisfaction means a lot to us, and we appreciate your feedback!

September 26, 2024

It was fine, but felt pressure to have additional services performed. But it was fine More

by telizabeth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We’re glad you had a fine experience. We strive to provide options without pressure, so we appreciate your input. Your comfort is important to us, and we’ll keep this in mind for the future.

September 26, 2024

I arrived at 1:55 for a 2:00 appointment for my first oil change. My maintenance light turned on the day prior, 4 months sooner than the dealership said the service would be needed. I hadn’t put on more than More

by Justdes220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Sep 27, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to encounter delays and incomplete service during your visit, especially when time is limited and expectations weren't met. We take your feedback seriously and want to ensure that these concerns are addressed properly. Please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or via email at pcharles@vtaig.com. Additionally, Cory Reeves, our Service Director, is available to discuss this matter further and can be reached at 505-338-5932 or creeves@vtaig.com. We want to make sure that your concerns are fully resolved, and we appreciate the opportunity to regain your trust.

September 26, 2024

Arrived early and opened on time work was also completed at said time. Friendly staff More

by 82ANDYROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Pando-Gallegos
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thanks for the great feedback, Andy! We're thrilled to hear that you had a positive experience with our punctuality and friendly staff. Your satisfaction means a lot to us, and we look forward to serving you again!

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