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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
926 Reviews
Call Service Center (505) 216-2993

926 Reviews of Reliable Chevrolet - NM - Service Center

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September 23, 2024

Has been great since I bought my vehicle. Just went in for my first oil change and service department was helpful, knowledgeable and very nice. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Reliable Chevrolet - NM responded

Thank you, Andrea! We're thrilled to hear about your positive experience with our service department. Providing excellent support is our priority, and it’s great to know we met your expectations. Enjoy your vehicle, and we look forward to seeing you again!

September 22, 2024

Oil change & tire rotation had a short wait but everythinv was good to go after that. More

by MB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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Sep 24, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're glad to hear your oil change and tire rotation went smoothly. We appreciate your patience during the wait and look forward to helping you again in the future!

September 21, 2024

They had the vehicle out as promised. Within the 5 hours of service And communication? Was excellent More

by RUBE.NM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crowder
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear that we met your expectations with timely service and communication. Your satisfaction means a lot to us. Looking forward to serving you again!

September 21, 2024

Website scheduler is not good. I schedule service for my radio not working and an oil change and the representative said the online scheduler is not accurate. They were only able t More

by PORTILLOS.ADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Adam. We're sorry to hear about the scheduling issues you encountered. We're continuously working to improve our online system and appreciate your patience. Your experience helps us get better, and we hope to serve you more effectively in the future.

September 21, 2024

Thanks, Ryan McCray, our Service Writer, for an outstanding, professional job in servicing our 2020 Chevy Blazer! Tremendous customer service with quality workmanship. More

by Corrales Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray, Service Department
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for the wonderful feedback, Corrales! We're thrilled to hear about your positive experience with Ryan and appreciate your recognition of our team's commitment to quality service. Enjoy your Chevy Blazer, and we look forward to serving you again!

September 20, 2024

I was given one price for parts and labor, and when I brought my vehicle in the price doubled. I cannot trust that kind of service. More

by BARDUDEPHIL
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Cord Trail
Report | Print
Sep 24, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be when pricing changes unexpectedly, and we appreciate your feedback. We strive for transparency in our communication, and your concerns are important to us. We invite you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932, at your earliest convenience. They are here to discuss this matter further and ensure your concerns are addressed.

September 20, 2024

Almost three hours to change oil and rotate tires. And, I had an appointment. Also, very hard sell to put fuel treatment in my truck, put fear tacktic in trying to sell fuel treatment More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristano Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Reliable Chevrolet - NM responded

Tom, we understand how frustrating it can be when an appointment takes longer than expected, and we take your feedback seriously. We also want to ensure that any recommendations for your vehicle are communicated clearly and without pressure. To discuss your visit in more detail, please reach out to Patricia Charles, Customer Relations Representative, at 505-338-5826, or Cory Reeves, our Service Director, at 505-338-5932. We're committed to addressing your concerns and improving your future experiences with us.

September 20, 2024

Great team they always take care of business and very great customer service too thank you chevy team More

by GALLEGOSALBERT551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we’re always here to provide top-notch service. Looking forward to seeing you again soon!

September 20, 2024

Very courteous staff, work was done in a timely manner, facility was very clean and neat. I was very impressed. More

by pamharm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department and helped by several
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Pam, thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our team and facility. Your kind words motivate us to keep delivering great service. We look forward to seeing you again soon!

September 20, 2024

Clean, prompt, Cord was informative and knowledgeable. Just needed a check up and was taught quite a bit. More

by JONES_JOSHUAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Report | Print
Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks, Joshua! We're thrilled to hear you had a great experience. It's fantastic to know that Cord's expertise made your check-up informative. We appreciate your feedback and look forward to seeing you again!

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