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Reliable Chevrolet
Albuquerque, NM
3,453 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,453 reviews
May 08, 2024
The dealership was great! The only thing I might change is the customers ability to add or reject dealer incentives The only thing I might change is the customers ability to add or reject dealer incentives More
by octafoya1
Employees Worked With
Helpful 
Verified CustomerMay 08, 2024
Great customer service and you all do awesome work I have definitely recommended I know to go to you I'm definitely going to miss having you all when I move thank you for everything definitely recommended I know to go to you I'm definitely going to miss having you all when I move thank you for everything More
by DAMION.ARCHER
May 08, 2024
Reliable Chevrolet was very professional, courteous and understanding of my interests and concerns. Mr. Henry, the sales rep. who worked closely with me remained in constant contact with me during the b understanding of my interests and concerns. Mr. Henry, the sales rep. who worked closely with me remained in constant contact with me during the build stage of my vehicle order. I recommend Mr. Henry and Reliable Chevrolet. More
by Dennis Cochlin
Employees Worked With
May 08, 2024
The dealership did not have a part I scheduled service for and they failed to inform me before my appointment time. My visit felt like a waste of time. I spoke to 3 different people and they all had a dif for and they failed to inform me before my appointment time. My visit felt like a waste of time. I spoke to 3 different people and they all had a different story about it. Very confusing and uncoordinated service and communication. More
by HCATWOOD
Employees Worked With
Unknown
May 08, 2024
The staff was friendly, knowledgeable, and made sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. More
by DANISH.MAES
May 08, 2024
Marcos is always courteous and professional. My car was promised by 5:00 pm but was done by 4:15 pm. Always a pleasant experience when I bring my car in. My car was promised by 5:00 pm but was done by 4:15 pm. Always a pleasant experience when I bring my car in. More
by Yminor81
Employees Worked With
Marcos Solano
May 08, 2024
They advertise one price on their website but then sell it for higher. Typical car dealership where they hide things. Horrible communication and a very stressful experience. I would not buy from them again it for higher. Typical car dealership where they hide things. Horrible communication and a very stressful experience. I would not buy from them again. We still haven’t received paperwork or an explanation on some things. Definitely feel like we got ripped off. More
by britt.mcdonald44
Employees Worked With
May 07, 2024
This dealership is one of the worst I've ever had the misfortune to deal with both in sales and service!!! First of all, we had none of the "Lease End" options we were told we would have. The few times w misfortune to deal with both in sales and service!!! First of all, we had none of the "Lease End" options we were told we would have. The few times we have used their service department have been nightmares from trying to reach anyone by phone to the actual scheduling of the appointment. This last service, which will be our last with Reliable, was a 30K service which we received three entirely different quotes ranging from $369 to close to $1600; we received a text with a list of 4 additional service items they were recommending two of which entailed replacing all 4 tires and a wheel alignment and the other 2 were for filters. We confirmed replacement of the filters but declined the recommended need for tire and an alignment the tires not showing enough wear after only 30K miles to warrant replacement and, after receiving a call that the vehicle was ready, the 2 filters we confirmed were not replaced and the 10% discount we received in the mail was not applied even after ensuring the coupon was provided to the advisor an advisor prior to requesting the service. Running out of space so I will end with, WE WON'T BE BACK TO SALES OR SERVICE!!! More
by Ctironeteo
Employees Worked With
Ryan Pierce in the Service Dept covered for the incompetence of Jaeden Bradley
