Reliable Chevrolet

Wasted my time Visiting to look at a car we've been talking about. I call 20 minutes in and, they did they'd get the car ready. The rep I find says the car is sold, Visiting to look at a car we've been talking about. I call 20 minutes in and, they did they'd get the car ready. The rep I find says the car is sold, then tries to sell newer car. Not pleased More

worst car dealer I have ever dealt with 2 hours to do an oil change and rotate tires. Nothing mentioned and nothing done about the recalls on this vehicle. Don't know why I bought it back to 2 hours to do an oil change and rotate tires. Nothing mentioned and nothing done about the recalls on this vehicle. Don't know why I bought it back to you. But you are now open to a lawsuit if the recalls cause damage. More

Very shady! Wow, this place is so shady! Took my truck there for a bad fuel pump. The OEM part is $200 (if you don't shop around). Labor is approximately 2 hours Wow, this place is so shady! Took my truck there for a bad fuel pump. The OEM part is $200 (if you don't shop around). Labor is approximately 2 hours. Reliable Chevrolet quoted me over $1000 for the job! OK, it's their business, they can charge whatever they want. The shady part is that they thought I was traveling through (I have out of state plates) and they had me over a barrel. When the service adviser asked if I was traveling and I said I wasn't, she changed her tune a little and said "let me see if I can get a better price." The better price as only $900! Still highway robbery. I paid their $123 "diagnostic fee" and had the truck towed home. Ordered an OEM pump from Amazon for $160 and I'll put it in myself. Altogether, with towing twice and parts, I'll have spent $450 and two hours of my time. Well worth it rather than spend another penny with these would-be thieves. More

Horrible Experience This dealership is a joke, right along with their management, they are VERY unprofessional. I was buying a brand new car and the price of the vehicle This dealership is a joke, right along with their management, they are VERY unprofessional. I was buying a brand new car and the price of the vehicle was more than what they said. I tried to return the car before the paperwork was signed and finalized. They threatened me with legal action and made me pay money to return the car. The management was unprofessional when dealing with me and made me wait over 3 hours to get my vehicle back. I will never do business with this dealership again. I have never in my life been treated this horribly by a business. I suggest when buying a Chevy that you look anywhere else besides Reliable Chevy in Springfield, Mo More

Horrible customer service, refuses to honor commitments made My wife and i purchased a new 2015 Tahoe from Reliable Chevrolet April of 2015. We have had nothing but problems out of this vehicle from the start My wife and i purchased a new 2015 Tahoe from Reliable Chevrolet April of 2015. We have had nothing but problems out of this vehicle from the start, it was in there body shop to have a dent fixed in the pass rear quarter panel while it was in there possession the front bumper was scratched really bad. They tried to buff them out and they apologized, scratches are still there to this day. Dec of 2015 it was back in service because they left the oil filter loose from the previous service causing an oil leak, it was also in there for a loud ticking, voltage drop, and a miss at idle. April of 2016 back at Reliable for Air Bag light flashing erratically, and driver seat moving forwards and backwards unable to reach pedals while driving and approaching an intersection. And again while it was in there service area they managed to hit something with the front bumper causing damage. May 2016 back at reliable for the same Air Bag light flashing and seat moving , this time almost causing an accident had my wife not unbuckled and moved her body forward to press the brake pedal. I finally had enough and contacted GM, they looked into the matter and informed me that reliable refused to work on my Tahoe, and did not want me back on the property. Upon purchasing the Tahoe Reliable agreed to give me 6 free oil changes up to 60k miles. Part of there so called " Reliable Chevy Maintenance Program" How do you plan on honoring what was part of our agreement to purchase the vehicle if you refuse to work on my tahoe and not allowed back on your property? Reliable dealerships are owned by Berkshire Hathway Automotive, i have contacted them about the matter with no response. Reliable and GM has poked the wrong bear, and treating it just like any other disgruntled customer, and the he is just 1 customer mind frame. I can assure you this will not go away, i will exhaust all options i have available to me, that includes legal options. More complaints will follow, Attorney general, BBB, NHTSC, Twitter, Facebook and any other ways to let people know about Reliable and GM. This includes having this Tahoe wrapped as a HUGE rolling billboard of my experiences with Reliable and GM and make sure the tahoe and myself is on the 10 o 'clock news. More

Service Time for a Service of our vehicle. Service was completed a little shorter than the time was estimated. Thank-you for a job well done and on time. Time for a Service of our vehicle. Service was completed a little shorter than the time was estimated. Thank-you for a job well done and on time. More

New truck purchase The salesman followed up with answers to all my questions. Had someone in service call to answer questions about the install of the brake controller. The salesman followed up with answers to all my questions. Had someone in service call to answer questions about the install of the brake controller. More

Dropped car off for service Dropped car for service and all was completed in great time when they finishes with the service and paint protection they called me and I picked up my Dropped car for service and all was completed in great time when they finishes with the service and paint protection they called me and I picked up my car and returned rental More

Service The service was great. They found the issue and fixed it. Joey, Jose, and Donna are always friendly, courteous and very helpful. They kept me inform The service was great. They found the issue and fixed it. Joey, Jose, and Donna are always friendly, courteous and very helpful. They kept me informed on how things were going with my vehicle and tried to get me out of as quick as they could. More

Always excellent service Excellent service as always. Thanks Dixie! In the past I've always dealt with Debbie and I've never had any issues. The one time they messed up fix Excellent service as always. Thanks Dixie! In the past I've always dealt with Debbie and I've never had any issues. The one time they messed up fixing my car (and it was minor), they immediately corrected it and bent over backwards to make sure I was happy. More