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333 Reviews of Reliable Chevrolet - Service Center
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June 29, 2022
I found Mr. Santos Trujillo to be very professional and never pushy which made my experience very comfortable. At no time did I feel pressured into doing anythin Santos Trujillo to be very professional and never pushy which made my experience very comfortable. At no time did I feel pressured into doing anything. Whatever I did was for my benefit alone. I enjoyed my experience with a car salesman. I would like to thank him for answering all of my questions honestly and making that multi-hour process Pleasant and enjoyable. He made it not as painful as it otherwise could have been. I'm happy with the truck even though I wish it could have been cheaper, In the outcome the price was reasonable. I will be recommending others to see Mr. Santos Trujillo should they be interested in a new vehicle. I rate him 5 out of 5 stars Because he was honest from the start to finish. More
by derf50
Employees Worked With
Other Employees :
Santos Trujillo, Logan Chevez, Cesar Gonzales
Helpful June 03, 2022
On dec 15, 2021 i purchased a CERTIFIED chevy colorado. Ever since then i have had it back to the dealer 4 times for the same problem. this truck has a vibration starting at 65 and get worse as you incre Ever since then i have had it back to the dealer 4 times for the same problem. this truck has a vibration starting at 65 and get worse as you increase speed. They have rotated and balance the tires twice. checked the front end. They even told me it was the rack and pinon and replaced the rack and pinon. It still had the problem. Every time i picked it up and would get on the hwy it was vibrate. They must not test it when the finish the work. So the last time i took it in and told them it has not been fixed they kept the truck for several days. The the Service Manager Victor called me and told me it was the tires. Now when i purchased this truck it had new tires on it. So i asked him it they were going to replace them and he said NO that it was a characteristic of the tires. Which is xxxxxxxxx. they just dont know what is wrong or dont want to pay for tires. Now remember i have a 12 month 12,000 warranty bumper to bumper. it does not say anything about the tires are not included. So when i talked to Victor I asked him if they had put on other tires to check this and he told me and i quote " YES WE TRIED OTHER TIRES AND THE VIBRATION WHEN AWAY". Well he is a LIAR!!! when i went to pick up the vehicle i asked the service advisor Bryan about the tires and he also said it was the Characteristic of the tires. I asked his if other tires had been put on the vehicle and he said " NO OTHER TIRES HAVE BEEN PUT ON THE VEHICLE". So i see now that this dealer will LIE to you to get you to purchase a vehicle. SO IS THIS THE WAY RELIABLE CHEVROLET IN ALBUQUERQUE, NM WORKS!!!!!!! Im going to make sure everyone knows how this dealer work. I can see that your warranty is worth less. More
by mherrera05
Employees Worked With
Mel Benally
May 20, 2022
He is a very cool and outgoing person also very professional and determined to help others overall good service with Jessie thanks ! professional and determined to help others overall good service with Jessie thanks ! More
by Adan Garcia
Employees Worked With
May 03, 2022
The dealership and Marcel were amazing! Overall satisfied with my experience and the team! They were very welcoming and greeted us well. Marcel communicated great with us and kept us update Overall satisfied with my experience and the team! They were very welcoming and greeted us well. Marcel communicated great with us and kept us updated on what was happening. Definitely would recommend to family/friends! They cleaned up the vechile very nice and neat! More
by claudia gallegos
Employees Worked With
Marcel Garcia
April 30, 2022
Will be the fourth vehicle we have gotten here and I wouldn’t go anywhere else. wouldn’t go anywhere else. More
by Glenlepore
March 14, 2022
Jesse was very helpful, nice and professional in getting me in a car I would be happy with. He even stayed in the dark, freezing night to help me transfer my belongings to my new vehicle! What a guy. me in a car I would be happy with. He even stayed in the dark, freezing night to help me transfer my belongings to my new vehicle! What a guy. More
by Yaragon1
Employees Worked With
Other Employees :
Michael Marsh, manager Used Car Sales, Josh Marsh
November 10, 2021
Every time I take my 2017 Malibu Lt to Reliable Chevrolet I deal with Victor in the service dept.Never had any problems.Great customer service every time. I deal with Victor in the service dept.Never had any problems.Great customer service every time. More
by snafu717
Employees Worked With
Victor Novbakhtian
July 20, 2021
Victor is rude as xxxx presenting my coupon in a last minute and he say F word and he said after tha take care whatever where ever you go. I told my co worker never go to there anymore go somewhere else. minute and he say F word and he said after tha take care whatever where ever you go. I told my co worker never go to there anymore go somewhere else. More
by joelsison1983
Employees Worked With
Victor
July 19, 2021
I Dropped Off My 2017 Silverado It’s been in Service for over a month already I get no calls back I’ve never been updated as to the progress on my truck It’s Been At reliable sense 06/29 and I haven’t heard over a month already I get no calls back I’ve never been updated as to the progress on my truck It’s Been At reliable sense 06/29 and I haven’t heard anything I call and they put me on hold then tell me my advisor will call me back I’ve never gotten a call back this is ridiculous already More
by TChavez21
Employees Worked With
Evencio Gomez
