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Reliable Lexus

Springfield, MO

5.0
1,007 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 1,007 reviews

January 20, 2025

Everybody has been super helpful. All the help has been above and beyond! Kery has sold us multiple vehicles and he’s been amazing each and every time! Mark has gone over the vehicles More

by Melanielentz68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella, Mark Dalangin
Jan 22, 2025 -

Reliable Lexus responded

Thank you so much for your thoughtful review! We’re delighted to hear that your experience with Reliable Lexus has consistently been positive. It’s fantastic to know that Kery has provided amazing service with each of your purchases and that Mark was able to share helpful new information about your latest vehicle. We’re honored to have earned your trust and loyalty, and we’re so glad that every visit feels like smooth sailing. Thank you for choosing Reliable Lexus, and we look forward to continuing to serve you in the future. Enjoy your new vehicle!

January 18, 2025

Excellent experience with Dalton Barnhart. We've been looking for a new vehicle for about a year and Dalton was very communicative! He then introduced us to Mark and he showed us a lot of the More

by gena.tucker1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin, Dalton Barnhart
Jan 22, 2025 -

Reliable Lexus responded

We are thrilled to hear about your outstanding experience with our team! Dalton's communication, Mark's detailed technology walkthrough, and Joe's excellent finance support demonstrate our commitment to providing a comprehensive and customer-focused car-buying experience. Thank you for recognizing the hard work of our team members and for your patience in finding the perfect vehicle. We appreciate you for taking the time to share such positive feedback!

January 18, 2025

Kery Spinabella was great ro work with and we will be back to buy another Lezua in the future.Come aee Kery ! More

by gerrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KERY Spinabella
Jan 22, 2025 -

Reliable Lexus responded

We are thrilled to hear about your fantastic experience with Kery! Your positive feedback and commitment to returning to our dealership means the world to us. Kery's dedication to providing exceptional service clearly made a lasting impression. Thank you for recommending him and for choosing Reliable Lexus. We look forward to welcoming you back and helping you find your next perfect Lexus!

January 16, 2025

Excellent customer service. Thanks to Mark and Chad for making our buying experience so enjoyable!! More

by lisakaelin88
Recommend Dealer
Yes
Employees Worked With
Chad Betzlet and Mark Dalangin
Jan 17, 2025 -

Reliable Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an enjoyable buying experience and that Mark and Chad provided you with excellent customer service. Our team strives to make the car-buying process as smooth and pleasant as possible, and it’s great to know we succeeded. If you have any further questions or need assistance in the future, please feel free to reach out. Enjoy your new vehicle!

January 16, 2025

They made it easy peasy and very professional! Ken was very helpful getting me my new Lexus! Mark also hopped in the car with me the very next day and went over the tech features! More

by murrayconque
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
Jan 17, 2025 -

Reliable Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Ken and Mark were able to make your car-buying experience smooth and enjoyable. It's great to know you felt well taken care of with the help and tech features walk-through. Enjoy your new Lexus, and we look forward to serving you again in the future!

January 16, 2025

I was pleasantly surprised at the service I received. Drew Lindeman was a great help through the process. Mark was super helpful with the tech as well! More

by Hogwildcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lindeman and Mark Dalangin
Jan 22, 2025 -

Reliable Lexus responded

Thank you for sharing your experience! We're thrilled to hear that Drew and Mark provided excellent assistance and made your visit a pleasant one. It's always our goal to ensure a smooth and helpful process for our customers. We appreciate your kind words and look forward to assisting you again in the future.

January 15, 2025

Ben from Toyota, Drew and Mark from Lexus were all so helpful in my car purchase! From picking the right vehicle to understanding every option my new car had! They made the car buying process so EASY!! More

by Jleck417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brownlow and Mark Dalangin
Jan 17, 2025 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Ben, Drew, and Mark provided you with such helpful service during your car purchase. It's fantastic to know they assisted you in selecting the right vehicle and ensured you understood all of its features. Making the car buying process easy and enjoyable is our top priority, and we're glad to have met that goal for you. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new car!

January 13, 2025

Everything went good, especially with our salesman Chad. Sitting with Mark the tech specialist, we learned quite a bit of information! More

by Mecumtim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Jan 14, 2025 -

Reliable Lexus responded

Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that Chad, along with Mark, were able to provide valuable insights. We strive to ensure our customers feel informed and supported throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

January 11, 2025

Mark has been very through and patient in explaining all the details. Kery was very helping in making everything a smooth and fun process! More

by ladonnasinclair66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Jan 13, 2025 -

Reliable Lexus responded

Thank you for your wonderful review! We're so happy to hear that Mark was thorough and patient in explaining everything, and that Kery made the process smooth and enjoyable. We truly appreciate your feedback and are glad you had a great experience. We look forward to assisting you again in the future!

January 09, 2025

Kery and Mark were very helpful. Kery has always done good by us the past few times we’ve purchased from him. Compared to my 2022, Mark was able to show me the differences and additi More

by Margiebutler2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Jan 10, 2025 -

Reliable Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Kery and Mark provided you with helpful and informative service during your recent visit. It's wonderful to know that Kery has consistently taken good care of you, and that Mark was able to highlight the differences and advancements in technology compared to your 2022 model. We appreciate your trust in us and are grateful for your continued support. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you again!

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