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Reliable Lexus

Springfield, MO

5.0
1,007 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 1,007 reviews

January 07, 2025

Drew Buchheit was super respectful of my time and patient throughout the week. He returned every message in a timely manner and listened to me and answered all my questions. Mark, the tech guy thoughtfully More

by jsings13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit, Mark Dalangin
Jan 09, 2025 -

Reliable Lexus responded

Thank you for your glowing review! We’re thrilled to hear about your positive experience with Drew and Mark. It’s wonderful to know that Drew was respectful of your time and attentive to your questions, and that Mark provided thorough explanations of your NX’s features. We believe that every customer deserves to be treated with respect and care, and we're glad that you felt valued throughout your visit. Welcome to the Reliable family! If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car!

January 02, 2025

We had a great experience with Mark and Correy during our visit to the dealership. They were thorough in their explanation of details and answered our many questions, all while providing excelle More

by geujen69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Correy and Mark
Jan 07, 2025 -

Reliable Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you had a great experience with Mark and Correy during your visit to our dealership. It’s fantastic to know that they provided thorough explanations and answered all your questions while delivering excellent customer service. We truly appreciate your feedback and are glad that our team made a positive impression. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to seeing you again!

January 02, 2025

The processing was amazing Ken and Mark was extremely helpful. Phenomenal job and we’d recommend them to anyone! More

by swearengenjl44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson, Mark Dalangin
Jan 07, 2025 -

Reliable Lexus responded

Thank you for your amazing review! We’re thrilled to hear that Ken and Mark provided you with exceptional service during the processing of your purchase. It’s wonderful to know that their helpfulness made a positive impact on your experience. We truly appreciate your recommendation and can’t wait to serve you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

January 02, 2025

Good experience, Mark was able to teach me a lot about the tech and Kery was great too! More

by larrywallis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella, Mark Dalangin
Jan 07, 2025 -

Reliable Lexus responded

Thank you for your positive review! We’re delighted to hear that you had a good experience and that Mark was able to teach you a lot about the technology. It’s also great to know that Kery provided excellent service as well. Our team strives to ensure that our customers feel knowledgeable and confident about their purchases, and it’s wonderful to know we met that goal for you. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 31, 2024

After our 19 IS 350 we purchased an RC from Kery and now he set us back up with an IS 500! Kery has always been wonderful and helpful to work with! We've owned so many Lexus's and Mark tried his best to fi More

by J.Houseman
Recommend Dealer
Yes
Employees Worked With
Kerry P
Apr 11, 2025 -

Reliable Lexus responded

Thank you for sharing your experience with Kery and Mark. We're thrilled to hear that Kery continues to provide you with excellent service, helping you find the perfect vehicles time and time again. It’s also great to know that Mark was able to teach you something new and offer valuable insights during your latest purchase. We appreciate your continued trust in us, and we’re grateful to have customers like you who are loyal to the brand. We look forward to assisting you with your next vehicle!

December 31, 2024

We truly had an amazing experience with Daulton Barnhart. We ordered our vehicle and he kept us posted on the progress. From the beginning to the end handing us our keys he exceeded our expectations. More

by Dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daulton Barnhart
December 31, 2024

Chad and Mark were super helpful and helped us through the process. The facility was nice and cozy. We had baby in and they were super considerate and help us fasten everything cuz it’s what we want —— I More

by Helenbzhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
December 30, 2024

Chad was very easy to work with and did a remarkable job. Mark was unbelievable in showing how to work everything in the car. 5 stars! More

by llhoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Dec 31, 2024 -

Reliable Lexus responded

We're thrilled to hear that Chad made the process easy for you and that Mark did an excellent job showing you all the features in your car. We truly appreciate your kind words and are so glad you had a 5-star experience.

December 30, 2024

Excellent work done by Mark and Ken Springfield Lexus. Second car sold by Ken to us and has always went above and beyond. More

by Michacongdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
Dec 31, 2024 -

Reliable Lexus responded

Thank you for your fantastic feedback! We’re thrilled to hear about your great experiences with Mark and Ken at Springfield Lexus. It’s wonderful to know that Ken has consistently gone above and beyond for you throughout your car buying journey. We truly value your loyalty and trust in us, and we look forward to serving you again in the future. If you need anything else or have any questions, please don’t hesitate to reach out. Enjoy your new car!

December 29, 2024

Easiest experience I have ever had buying a car. Highly recommend Drew L. and Mark! More

by cmswilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lindeman and Mark Dalangin
Dec 30, 2024 -

Reliable Lexus responded

We're thrilled to hear that your car-buying experience was the easiest you've ever had. Drew and Mark truly appreciate your kind words, and we're so glad they could help make the process smooth and enjoyable!

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