Reliable Lexus

First time Lexus owners Ken Olson did a great job walking us through the negotiation of our new Lexus ES350. We bargained hard and Ken was patient, reasonable and we came to Ken Olson did a great job walking us through the negotiation of our new Lexus ES350. We bargained hard and Ken was patient, reasonable and we came to a acceptable price. Ken spent time explaining and showing the important aspects of the car like how to start, lights,seat adjustments, radio,and trunk. There is a lot to learn and Ken offered his help and encouraged us to call anytime. Though we were there for many hours we are happy with the transaction. Best part-we love this car. Thanks Ken Everyone we came in contact with, at Reliable, were friendly and helpful. More

Knowledge is King I took my car in for service and Josh Reno was a professional from start to finish. He explained the interior treatment process in great detail and a I took my car in for service and Josh Reno was a professional from start to finish. He explained the interior treatment process in great detail and answered all my questions without hesitation. Which told me that lexus does a great job in making sure their reps are well informed, and that Josh takes his career serious. More

My CT200h Service I took my Lexus CT200h in for a safety recall. They didn't have the parts at first because Toyota wasn't ready for the recall. Couple weeks later, t I took my Lexus CT200h in for a safety recall. They didn't have the parts at first because Toyota wasn't ready for the recall. Couple weeks later, they called me and had the parts in. I took the car in, the service rep was courteous and professional. After 4 hours, the car was done and they gave me a complimentary interior cleaning although they missed a spot on the headliner. Best service experience I've ever had. Highly recommended. More

Great Car Buying Experience! Ken greeting us promptly & helped us find just what we were looking for. He did a very thorough job explaining the specs of the car as well as our dif Ken greeting us promptly & helped us find just what we were looking for. He did a very thorough job explaining the specs of the car as well as our different options. He was a pleasure to work with! Tom took care of our financing. He was also very thorough and made the transaction swift & painless. We enjoyed meeting him as well! More

Poor Service Was on vacation left car lexus Gx470 because of suspension had them check it out and see if I could drive it home. They tore the car apart so I couldn Was on vacation left car lexus Gx470 because of suspension had them check it out and see if I could drive it home. They tore the car apart so I couldn't drive it home. Told me it would cost $7,000.0 to get it fixed. My mechanic back home said I could drive it home it would be fine but they had it tore apart. At this point they introduce me to Ken Olson car sales he was excellent and have nothing but praise for him even called me when I got home to check on me. In the future If I would buy a new Lexus I would come back and buy off of Ken Olson More

Ken Olson made my first buying experience easy and enjoyable I purchased a car from Reliable Lexus and I could not recommend them more. Every employee was super friendly and helpful. This was my first time buyin I purchased a car from Reliable Lexus and I could not recommend them more. Every employee was super friendly and helpful. This was my first time buying a car from a dealership and Ken Olson made everything so easy for me! More

Levi Snyder, the salesman you will want to ask for! I am an Okie and drove to Springfield, MO to look at a car. I pretty much knew I wanted it; but what I didn't know is that I would be greeted by a ha I am an Okie and drove to Springfield, MO to look at a car. I pretty much knew I wanted it; but what I didn't know is that I would be greeted by a hard-working, dynamite salesman - Levi Snyder! I was so impressed by his Lexus knowledge. He helped me program things before I left the lot! I am not techy - he made it piece if cake! He followed up with me post transaction to ask if I needed anything or had any more questions. He knows it all! He was an advocate for me on an issue I had & came through for me with flying colors! I still could call him to ask questions if needed! He was so easy to work with! Thank-you Levi you made car buying a pleasure! More

Epitome of Excellence Mr. Ken Olson made buying a new Lexus a totally pleasant experience. He is a professional, ready to answer all questions. I highly recommend Ken! Mr. Ken Olson made buying a new Lexus a totally pleasant experience. He is a professional, ready to answer all questions. I highly recommend Ken! More

Professional excellence Beautiful facility and very helpful staff. MY salesman Ken Olson was a pleasure to do business with. I would highly recommend visiting reliable Lexu Beautiful facility and very helpful staff. MY salesman Ken Olson was a pleasure to do business with. I would highly recommend visiting reliable Lexus if your in the market for a Lexus product. More

super communicator I called Reliable Lexus Springfield, MO and got sales manager Mike Butterfield. We discussed what I was looking for and he said he would research and I called Reliable Lexus Springfield, MO and got sales manager Mike Butterfield. We discussed what I was looking for and he said he would research and get back to me. After that first communication I turned to my wife and said that was the nicest most accommodating car guy I've ever talked to. That remained true throughout several conversations. That doesn't happen everyday. Probably the best car guy I've ever talked to, and I'm not a youngster. More