1,022 Reviews of Reliable Nissan - Service Center
I had an appointment to get an oil change and they got me in early and out quickly. Everyone was very friendly and knowledgeable. Great experience. in early and out quickly. Everyone was very friendly and knowledgeable. Great experience. More
Reliable has had a hard time maintaining a good quality workforce, with a Customer focused staff. I came in to get some Recall work done on my vehicle to find out you had not ordered the party in. so now I workforce, with a Customer focused staff. I came in to get some Recall work done on my vehicle to find out you had not ordered the party in. so now I have to bring the vehicle back while you bring the part in and then do a computer update on the system. Would have been nice to have had you ordered the part first since you knew what I was coming to have done. As for the staff they are very courteous and seem to try to want to do the right thing. More
Service center is apparently to busy when I tried talking to sevice advisors about the issues we were experiencing with our vehicle we were rushed and not heard I had to clarify multiple times what the vehic to sevice advisors about the issues we were experiencing with our vehicle we were rushed and not heard I had to clarify multiple times what the vehicle was in for and felt like they just wanted me to go away we picked up the vehicle after 3 days and they stated they couldn't find anything wrong More
When I arrived Briana S. was on the phone. I spoke with another advisor a young man and told him I had an appointment at 1:00. He took my info and got things rolling. My vehi was on the phone. I spoke with another advisor a young man and told him I had an appointment at 1:00. He took my info and got things rolling. My vehicle only needed a bolt installed on the rear bumper, which I believe should have not taken very long. I was there for over an hour. I also believe that Briana and the young male advisor could work on their customer service skills. They need to pay more attention to their customers. More