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Reliable Nissan

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Reliable Nissan

4.1

190 Lifetime Reviews

9951 Coors Boulevard Northwest, Albuquerque, New Mexico 87114 Directions

Sales: (505) 435-9825

Service: (866) 898-2867

Parts: (505) 338-3888

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Good

77% Recommended

4.1

190 Lifetime Reviews

View 2 Awards

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.

Top Reviewed Employees

Chris Michael

Certified Sales Consultant

5.0

View 5 Reviews

Paul Bateman

General Sales Manager

3.9

View 18 Reviews

Abdul Kebe

Salesperson

not yet
rated

View 21 Reviews

Lindsey Porter

New Car Sales Manager

not yet
rated

View 4 Reviews

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Latest Reviews

February 08, 2019

"Juke Nismo Purchase!"

- Mel

Isiah Alfaro, sales rep at Reliable Nissan on Coors Blvd in ABQ, made my Juke purchase a good experience! He was a new sales rep to Nissan, and did a great job with the sales process!

Employees Worked With

Isiah Alfaro

January 23, 2019

"Worst Nissan dealer ever"

- jerrymccart

Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was told yes. I sat in the waiting room for 3.5 hours while the service writer kept making me promises about a ride home. When my car was ready the driver side column had greasy hand prints all over it. The service writer apologized and offered a free detail. Since I was going out of town I told him I would schedule the work later. This morning I went to look up something in my manual and discovered all my manuals and service receipts were missing. I went back to the dealer and the service writer said they didn't take them out of the glove box. He then wanted me to pay for another set of manuals. I purchased my 2016 Murano from Newton Nissan in Gallatin, TN. I called Bill Newton and he told me he would send me a complete set of manuals at NO charge. Guess that is one reason Newton Nissan is the #1 Nissan Dealer in the USA and Reliable isn't. Sadly Reliable Nissan is the only Nissan dealer close to our home. When it is time for a new Nissan it certainly won't be purchased from Reliable Nissan.

Employees Worked With

Jed Glaser

December 20, 2018

"Non-disclosure of non-cancelable contract for service"

- srehnberg

Dealership sold a service called "ZAKTEK" that is supposedly a paint protector. It is initially applied when the vehicle first arrives at the dealership. During the closing process they sell you the continued service for 3 years. When I reviewed the document while the vehicle was in the shop for the 2nd time in less than 2 weeks (mileage on vehicle 160) I decided it wasn't worth the price ($1,198) so I requested that it be cancelled. I was then told it was non-cancellable even though I have yet to use the product. Shame on me for not noticing this sooner. Shame on the dealership for screwing their customers!

Employees Worked With

Lindsey Porter

1.0

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