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Reliable Nissan

4.1

190 Lifetime Reviews

9951 Coors Boulevard Northwest, Albuquerque, New Mexico 87114
Call (505) 435-9825

Top Reviewed Employees

Chris Michael, Certified Sales Consultant, Reliable Nissan

Chris Michael

Certified Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Bateman, General Sales Manager, Reliable Nissan

Paul Bateman

General Sales Manager
3.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Abdul Kebe, Salesperson, Reliable Nissan

Abdul Kebe

Salesperson
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Lindsey Porter, New Car Sales Manager, Reliable Nissan

Lindsey Porter

New Car Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

February 08, 2019

"Juke Nismo Purchase!"

- Mel

Isiah Alfaro, sales rep at Reliable Nissan on Coors Blvd in ABQ, made my Juke purchase a good experience! He was a new sales rep to Nissan, and did a great job with the sales process!

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Employees Worked With

Isiah Alfaro

January 23, 2019

"Worst Nissan dealer ever"

- jerrymccart

Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was told yes. I sat in the waiting room for 3.5 hours while the service writer kept making me promises about a ride home. When my car was ready the driver side column had greasy hand prints all over it. The service writer apologized and offered a free detail. Since I was going out of town I told him I would schedule the work later. This morning I went to look up something in my manual and discovered all my manuals and service receipts were missing. I went back to the dealer and the service writer said they didn't take them out of the glove box. He then wanted me to pay for another set of manuals. I purchased my 2016 Murano from Newton Nissan in Gallatin, TN. I called Bill Newton and he told me he would send me a complete set of manuals at NO charge. Guess that is one reason Newton Nissan is the #1 Nissan Dealer in the USA and Reliable isn't. Sadly Reliable Nissan is the only Nissan dealer close to our home. When it is time for a new Nissan it certainly won't be purchased from Reliable Nissan.

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Employees Worked With

Jed Glaser

December 20, 2018

"Non-disclosure of non-cancelable contract for service"

- srehnberg

Dealership sold a service called "ZAKTEK" that is supposedly a paint protector. It is initially applied when the vehicle first arrives at the dealership. During the closing process they sell you the continued service for 3 years. When I reviewed the document while the vehicle was in the shop for the 2nd time in less than 2 weeks (mileage on vehicle 160) I decided it wasn't worth the price ($1,198) so I requested that it be cancelled. I was then told it was non-cancellable even though I have yet to use the product. Shame on me for not noticing this sooner. Shame on the dealership for screwing their customers!

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Employees Worked With

Lindsey Porter
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
Reliable Nissan, Albuquerque, NM, 87114