930 Reviews of Reliable Nissan - Service Center
I’m glad I got to meet Adrian Solis he was the best Honestly at first I thought was not going to get along with Adrian Solis but I loved his honesty he makes you feel comfortable get you what you aske Honestly at first I thought was not going to get along with Adrian Solis but I loved his honesty he makes you feel comfortable get you what you asked for in exactly how you want it. Can’t wait to see you again More
great experience i had a great experience thanks to Adrian Solis, i'm definitely recommending him to my friends and family. thank you Adrian and thank you reliable Nis i had a great experience thanks to Adrian Solis, i'm definitely recommending him to my friends and family. thank you Adrian and thank you reliable Nissan More
Fast, friendly service. Arrived unannounced for recall service, and was met by James Clayton, Service Advisor. James immediately arranged for the service, gave an estimated t Arrived unannounced for recall service, and was met by James Clayton, Service Advisor. James immediately arranged for the service, gave an estimated time of repair (ETR), with a promise to call me upon completion. I was called early, and told my car was ready to go. When I arrived to pickup the car, James explained in detail what was done, and it was not just one item completed, but a second recall item was completed as well. While looing around the sales floor, Abdul Kebe approached and guided me to cars I had an interest in, opened them up, and reviewed key features, as well as rebate offers. Abdul, introduced me to Sales Manager Paul Bateman, who offered to assist in obtaining finance services when ever I'm ready to upgrade to a newer vehicle. Great staff, and prompt friendly service. Impressive dealership. More
service They clean the inside of the car for a coupon I had when it was in for service. However they made it up and offered me a full detailed next time. They clean the inside of the car for a coupon I had when it was in for service. However they made it up and offered me a full detailed next time. More
Great Service! Service to the customer was immediate upon arrival. Personnel is courteous, friendly and goes beyond to assist you with anything you may need during Service to the customer was immediate upon arrival. Personnel is courteous, friendly and goes beyond to assist you with anything you may need during your visit. Everything you want done is done. More
Super Service, and explan everything to customer The service done on the car was explain very well to me, and told me when the car and car would be ready and keep me informed, The service done on the car was explain very well to me, and told me when the car and car would be ready and keep me informed, More
What a joke We bought a 2017 Murano a year ago, but during this time we were getting a lot of dust in the car, well with going back and forth and finally brining We bought a 2017 Murano a year ago, but during this time we were getting a lot of dust in the car, well with going back and forth and finally brining it in when the engineer was there, they found that the seal in the back doors were broken.. So calling many times with no return call (until we talkede to the co-owner we then got a phone call from the service mang). So car was brought in on Tuesday and we were told it should be done by Thurs. but after many no return phone calls(to make this shorter). Finally got car back on the following Wednesday and guess what it still leeks dust and now the cruise doesn't work..What a joke... We also bought the car there.. More
Customer Service It's a pain to have to take your vehicle in when the check engine light comes on. I was expecting the worst and was a tad cranky about it. But when It's a pain to have to take your vehicle in when the check engine light comes on. I was expecting the worst and was a tad cranky about it. But when I walked into the Reliable Nissan service department, I was greeted cheerfully and made to feel that it was going to be okay. It took about an hour to figure out what was wrong, but I just walked in without an appointment, I was expecting it to take longer. I really felt comfortable and informed while I was there. Even though my dealer warranty has expired, I plan to keep taking my vehicle to Reliable because I trust them to do the right thing, the right way and not gouge you. Thanks, Charles, for being so nice and helpful!! More
Always satisfied with their class A service. Always on time, courteous, they keep you up to date and always pleasant. Will always take my car there for service. They have have amenities to help t Always on time, courteous, they keep you up to date and always pleasant. Will always take my car there for service. They have have amenities to help the time go by quickly. Popcorn even. More
Buyer Beware Bought a Titan XD and had some problems with the truck. A collapsed or "seized up" control arm on a truck with less that 15k miles, diesel fumes in th Bought a Titan XD and had some problems with the truck. A collapsed or "seized up" control arm on a truck with less that 15k miles, diesel fumes in the cab and squeaking (again, less than 15k miles)10 days to repair and the squeaking and diesel fumes in the cab were not fixed. At least they replaced the control arm in 10 days. Nissan flew out a special mechanic but Reliable didn't have an "equivalent" loaner vehicle. When I expressed my frustration to the general manager, he responded, "Anyway...I'm not going to be able to help you." If you need a truck (and don't just "want" a truck) I'd stick with Ford, RAM or Chevy. Nissan tried with the Titan XD with Cummins engine, but they don't have a handle on quality control and their dealerships (at least Reliable) doesn't treat customer like they appreciate them purchasing vehicles. I was treated as an inconvenience and won't go back to Reliable or ever buy another Nissan. BUYER BEWARE!!! More