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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,241 Reviews
Call Service Center (505) 715-5905

1,241 Reviews of Reliable Nissan - Service Center

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August 03, 2024

Service advisors I dealt with on 7/31 were horrible. I had to call several times to get updates on my car with no response. Finally called the service mgr and he told me my service advisor Ramon was out More

by MCOOKA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
August 02, 2024

I have confidence in the work they perform and the service they provide. They are always professional and courteous. More

by Jjaramillo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you have confidence in our work and service. Our team strives to always provide professional and courteous service, and we're happy to know we’ve met your expectations. We appreciate your continued trust and look forward to serving you again!

August 01, 2024

I went to have an alignment done on my car. While waiting for my car I went to parts counter to see if they had an accessory available. The employee there was just plain rude. When asked if an More

by DZ
Recommend Dealer
No
Employees Worked With
Ryan or whatever his real name is..
Report | Print
August 01, 2024

In and out in a reasonable amount of time and pleasant staff. Big screen TV in the waiting room showing the Olympics. More

by SANTAFEGREG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind review! We're glad to hear that you had a pleasant and efficient experience with us. It's great that you enjoyed the TV showing the Olympics while you waited! We appreciate your feedback and look forward to welcoming you back soon!

August 01, 2024

Josh was great thank you so much for the service always a pleasure taking my truck More

by rxsteve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Perez
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that Josh provided excellent service and that you always have a great experience with us. We look forward to continuing to take care of your truck in the future!

August 01, 2024

All of the staff members were super friendly. They completed the job in the amount of time they originally said it would take. More

by Brent.Claydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was friendly and that the job was completed on time as promised. We appreciate your feedback and look forward to serving you again in the future!

July 31, 2024

Very friendly, helpful and useful customer service. The complimentary vehicle service is fantastic! I would definitely recommend Reliable to anyone looking into purchasing a vehicle. More

by ellieumaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and enjoyed the complimentary vehicle service. We truly appreciate your recommendation and look forward to helping you or anyone you refer in the future!

July 31, 2024

Got oil change and tires rotated. Was done promptly. Dropped vehicle off at 9:30 and picked up by 12:30. More

by JUSTIN.GRIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're happy to hear that your oil change and tire rotation were completed promptly. We strive to provide efficient service and appreciate you choosing us. We look forward to serving you again!

July 31, 2024

Everything was completed as I waited for my vehicle at the dealership service department. All went really well! More

by 4BNECON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're glad to hear everything went smoothly while you waited for your vehicle. We strive to make your visit as convenient as possible. If you need anything else, don’t hesitate to reach out!

July 31, 2024

I arrived a little late and they were understanding and still made sure to get me in for my oil change. They were honest about the cost and provided all the information in advance More

by PEARL_CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're glad we could accommodate you and provide clear communication about your oil change. We appreciate your trust in us and look forward to serving you again in the future!

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