Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Reliable Subaru

Springfield, MO

Overview
Reviews
Vehicles
3.9
77 Reviews
Contact Dealership

438 S Ingram Mill Rd

Springfield, MO

65802

Directions

By Type

Showing 77 reviews

December 15, 2025

Cindy and Zach were great! Everything was on point. Financing was super fast and easy. More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy, Zach
Report | Print
Dec 16, 2025 -

Reliable Subaru responded

Thank you for the wonderful feedback about Cindy and Zach! We're thrilled the financing process was fast and easy for you. We appreciate you choosing Reliable Subaru.

December 11, 2025

Cindy S in Sales was phenomenal! She assisted me with every question and concern with kindness and patience. Wonderful experience purchasing my first Subaru! More

by MariS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy, Sonny
Report | Print
Dec 12, 2025 -

Reliable Subaru responded

We're thrilled to hear about your wonderful first Subaru purchase experience! Cindy provided exceptional support with the care and patience you deserved. Your positive feedback means so much to us, and we're honored to have earned your trust. Welcome to the Subaru family!

October 19, 2025

Cindy Sims was our salesperson and did an excellent job. She was very knowledgeable about the vehicle we purchased. The finance person Zac was also very knowledgeable. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cindy Sims and Zac
Report | Print
Oct 24, 2025 -

Reliable Subaru responded

Thanks for sharing your experience, Pat! We're glad Cindy and Zac provided you with knowledgeable service throughout your vehicle purchase. Your positive feedback means a great deal to us at Reliable Subaru. We appreciate you choosing us and hope you enjoy your new vehicle!

August 15, 2025

The dealership was nice, and they had so many options. Cindy was very helpful with our purchase! I would definitely go back More

by Mariah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Aug 15, 2025 -

Reliable Subaru responded

We are pleased to hear about your positive experience with our wide selection of vehicles. It sounds like having many options made your visit worthwhile. We're thrilled that our team member provided such helpful assistance during your purchase process. Your feedback about the dealership environment and service means a great deal to us at Reliable Subaru. We look forward to serving you again in the future.

July 26, 2025

I was on long road trip, a service was due( covered by my out of state warranty, which I had to be aggressive to get them to honor) they changed the oil and rotated. The tires told me they broke off two or t More

by Dannysomwhereinmiddle
Purchase Time
Recommend Dealer
No
Employees Worked With
Na
Report | Print
January 25, 2025

Chris Cox Sold us a wilderness Subaru We helped us with the whole process! Go to him if ya need a car !! More

by debr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cox
Report | Print
Jan 27, 2025 -

Reliable Subaru responded

Thank you for the wonderful review! We're so glad to hear that Chris provided you with excellent service throughout the entire process. We truly appreciate your recommendation and are happy to know you had a great experience. Enjoy your new Subaru!

October 09, 2024

Bate and switch car lot. Showed one price on internet and in the office it was 2000 more. Also had over 5000 in add on over advertised price. Took my keys and would not give More

by Jeepxj1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew sales
Report | Print
Oct 11, 2024 -

Reliable Subaru responded

We apologize for the negative experience you encountered and appreciate you bringing this to our attention. We strive for transparency in all of our dealings and take situations like this seriously. To further address your concerns, please reach out to Paul Becker at Pbecker@vtaig.com. We hope to resolve this matter and regain your trust. Thank you for your feedback.

November 25, 2023

From start to finish, the best dealership I've ever dealt with. Very professional and responsive. More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassidy Leach
Report | Print
Jan 17, 2024 -

Reliable Subaru responded

Hi Susan, Thank you for your review. We are so happy to hear you had a great experience with us. Please visit us again for all of your auto needs.

August 07, 2023

Bait and switch. Numerous cars marked sold but still on the lot. It appeared that Selling cars was not their end goal. Reliable has repeatedly failed to sell me a More

by Jimboat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anna
Report | Print
Aug 17, 2023 -

Reliable Subaru responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.

July 14, 2023

It was not a good experience I don’t recommend it waiting for so long for nothing More

by Julian86a5030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jjjjkkkkkk
Report | Print
Aug 01, 2023 -

Reliable Subaru responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.

1
2
...
8